Benihana - Chicago, IL

3.9

2529則評論

$30及以下

日式料理

Benihana - Chicago, IL

3.9

$30及以下

日式料理

Downtown / Loop

訂位

2位

2024年12月16日

下午7:00

今天已有53人次預訂

適合團體聚餐
適合特殊節日
氣氛熱絡

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

預訂外送或外帶

用餐區

其他資訊

餐廳風格
休閒餐飲
價位
$30及以下
料理
日式料理
營業時間
星期一, 星期二, 星期日 11:00–23:00 星期三, 星期四 11:00–22:00 星期五, 星期六 11:00–00:00
電話號碼
(312) 780-3110
網站
https://www.benihana.com/
付款選項
Discover, Mastercard, Visa, 美國運通
Dress code
正式休閒
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
私人派對設施
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

位置
60611 IL Chicago, 875 N Michigan Ave, # GP03,
鄰近地區
Downtown / Loop
十字路口
John Hancock Center
Parking details
路邊停車
其他
啤酒, 外送, 戶外用餐, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 私人包廂, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒, 露台/户外用餐

其他2,529位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.9

3.9（根據最近的評分）

4.2食物
4.1服務
4氛圍
3.8CP值

噪音 • 尚可

2,529 則評論

N
Natalia
Los Angeles
2則評論
1.0
2則評論
在1天前用過餐
1. 整體 1
2. 食物 5
3. 服務 1
4. 氛圍 5
While the food was good and the show that comes with it was really entertaining, we had to wait an hour to get the table we MADE A REAERVATION FOR. The front house guy was extra rude and I really question whether he should have that function as his attitude was unacceptable. When I went to ask how much longer we would have to wait for the table that we had reserved after 30 minutes of waiting patiently, he said that if i don’t like to wait that much I can always eat at the bar. Will not be coming back to be treated this way.
請問這對你有幫助嗎？
J
Jenny
Chicago
8則評論
5.0
8則評論
在2024年12月8日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
We loved our experience and especially our chef Sergio was outstanding. He gave special attention to our toddler and the food was amazing! We will be back!
Benihana - Chicago, IL已在6天前回覆
Thanks for the feedback, Jenny! We're thrilled to hear that you and your family had a fantastic time at Benihana - Chicago. It's wonderful to know that our team was able to provide outstanding service and that you enjoyed our food. We're especially glad you felt the value was worth it! We can't wait to welcome you back for another memorable experience.
請問這對你有幫助嗎？
S
Simon
Los Angeles
3則評論
VIP
2.0
3則評論
在2024年12月8日用過餐
1. 整體 2
2. 食物 4
3. 服務 3
4. 氛圍 3
8pm reservation on Saturday night. Was told they were 40 mins behind. Got seated at 9:35pm. Waited almost another hour for chef to show up. Was 11:00pm before we got food. We walked out an 8:00pm reservation at 11:50pm. Hostess desk was overwhelmed. Management was clueless. Bad experience.
Benihana - Chicago, IL已在7天前回覆
Hey, Simon! We're truly sorry to hear about your recent experience at Benihana - Chicago. We understand how frustrating it can be to wait for a long time, especially when you've made a reservation. We apologize for the inconvenience you experienced, especially with the timing of the service. Your feedback is invaluable to us as we strive to improve our service. We're taking your comments into account and hope to serve you better in the future. Best, The Management Team
請問這對你有幫助嗎？
C
Carey
大波士顿
1則評論
1.0
1則評論
在2024年12月8日用過餐
1. 整體 1
2. 食物 4
3. 服務 1
4. 氛圍 1
Even with a reservation we waited nearly 2 hours to get seated and get our food.
請問這對你有幫助嗎？
m
mark
Indiana
3則評論
1.0
3則評論
在2024年12月8日用過餐
1. 整體 1
2. 食物 5
3. 服務 1
4. 氛圍 3
Good food, great show by the chef but completely overshadowed by 1hr 15 minute wait for a table after making a reservation, little to no communication as to when we would be seated and not even a free drink for the inconvenience
Benihana - Chicago, IL已在7天前回覆
Thanks for the review, Mark! We're thrilled to hear that you enjoyed our food and the chef's show at Benihana - Chicago. However, we're truly sorry to hear about the long wait you experienced and the lack of communication about your reservation. We understand how frustrating that can be, especially when you've made a reservation. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We hope to have the opportunity to serve you better in the future.
請問這對你有幫助嗎？
D
Donna
Oklahoma City
1則評論
2.0
1則評論
在2024年12月6日用過餐
1. 整體 2
2. 食物 2
3. 服務 4
4. 氛圍 4
We had reservations 2 hours before a show. Because it took so long to seat us and get the service started, I realized we weren’t going to have time to enjoy dinner and get to our show on time. I told the wait staff and offered to leave but they assured me they’d have us out in 45 minutes. We only had time to enjoy 1/3 of what we ordered. The steak was served, the rice was ready as we were putting our coats on to leave and the scallops weren’t even cooking yet. We were charged for the entire meal and it would have been great customer service to at least offer a discount since we notified the staff, were assured we had time for our meal and was only served 1/3 of it.
Benihana - Chicago, IL已在7天前回覆
Thanks for the review, Donna! We're truly sorry to hear about your recent experience at Benihana - Chicago. It's clear that we didn't meet your expectations, especially regarding the timing of your reservation and the quality of your meal. We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
請問這對你有幫助嗎？
B
Bruce
Hawaii
1則評論
1.0
1則評論
在2024年11月30日用過餐
1. 整體 1
2. 食物 4
3. 服務 1
4. 氛圍 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, IL已於2024年12月2日回覆
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
M
Michelle
Los Angeles
1則評論
1.0
1則評論
在2024年11月30日用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, IL已於2024年12月2日回覆
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
請問這對你有幫助嗎？
C
Christi
Chicago
1則評論
5.0
1則評論
在2024年11月29日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Staff was very pleasant and welcoming Food was amazing Entertaining presentation Great experience overall
Benihana - Chicago, IL已於2024年11月30日回覆
Hello, Christi! Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable dining experience at Benihana - Chicago. It's great to know that our staff's welcoming attitude, as well as our food and entertaining presentation, contributed to your positive experience. We strive to provide the best service and food to our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, The Management Team
請問這對你有幫助嗎？
T
Theresa
Orlando
6則評論
4.0
6則評論
在2024年11月29日用過餐
1. 整體 4
2. 食物 4
3. 服務 4
4. 氛圍 4
Great service. Cook was entertaining. The food was ok.
Benihana - Chicago, IL已於2024年11月30日回覆
Thanks for visiting us, Theresa! We are delighted to hear that you enjoyed our service and the cook's entertainment at Benihana - Chicago. We appreciate your feedback on our food and we're sorry to hear that it didn't meet your expectations. We strive to provide an excellent dining experience and your feedback helps us improve. We hope to see you again soon.
請問這對你有幫助嗎？

常見問答

Benihana - Chicago, IL有與Postmates和Uber Eats合作提供外送服務。

目前有2529位OpenTable食客評分Benihana - Chicago, IL，平均分數為3.9顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

Benihana - Chicago, IL

3.9

$30及以下

日式料理

Downtown / Loop

訂位

2位

2024年12月16日

下午7:00

今天已有53人次預訂

預訂外送或外帶

60611 IL Chicago, 875 N Michigan Ave, # GP03,

用餐區

其他資訊

十字路口
John Hancock Center
鄰近地區
Downtown / Loop
營業時間
星期一, 星期二, 星期日 11:00–23:00 星期三, 星期四 11:00–22:00 星期五, 星期六 11:00–00:00
價位
$30及以下
料理
日式料理
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
路邊停車
付款選項
Discover, Mastercard, Visa, 美國運通
其他
啤酒, 外送, 戶外用餐, 標準酒吧, 歡樂時光, 無麩質菜單, 禁菸, 私人包廂, 純素食者, 葡萄酒, 酒吧/酒廊, 雞尾酒, 露台/户外用餐

網站
https://www.benihana.com/
電話號碼
(312) 780-3110
外燴
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
私人派對設施
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Benihana - Chicago, IL

訂位

預訂外送或外帶

用餐區

其他資訊

菜單

其他2,529位顧客怎麽説

整體評分和評論

常見問答

Benihana - Chicago, IL有透過OpenTable提供外送，或自行提供外帶嗎？

Benihana - Chicago, IL餐廳的評分如何？

Benihana - Chicago, IL目前接受訂位嗎？

Benihana - Chicago, IL

訂位

預訂外送或外帶

用餐區

其他資訊