Benihana - Chicago, IL

Benihana - Chicago, IL 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jessica

   Chicago2則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 5

   Very good food, they have to chill on the salt 🙄 they run my blood pressure up everytime with that salty rice & noodles : lol but I love the appetizers , the workers are friendly & the bar is amazing ! I just hope the food get better
   

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2. OT

   OpenTable食客 VIP

   Chicago3則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 2

   Mediocre is all I have to say. Having to wait an hour at the hibachi table without food is ridiculous
   

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3. K

   Karen

   Houston3則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   It was very nice. Our first date. The chef spoke in Spanish to Mexican people and did special things for them. My date and I just spoke to each other.
   

   Benihana - Chicago, IL已在1天前回覆

   Thanks for the feedback, Karen! We're thrilled to hear that you and your date had a wonderful time dining with us at Benihana - Chicago, IL. It's great to know that our chef's unique communication with our guests added to your experience. We always strive to make every guest feel special, regardless of their background. Your comments have been noted and will be shared with our team to improve our service. We hope to see you again soon!
   

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4. CC

   CarlosC

   聖地亞哥6則評論

   3.0

   在4天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   I have been in another Benihana locations. This one came out short in many ways. The waitress service and the host were exceptional though
   

   Benihana - Chicago, IL已在3天前回覆

   Carlos, thanks for sharing your experience. We're glad to hear that our service met your expectations, but we’re sorry to learn that other aspects fell short. Your feedback is invaluable as we strive to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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5. M

   Mary

   Unspecified1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Roman was amazing! Food was cooked perfectly and he had impressive skills. Thanks so much!
   

   Benihana - Chicago, IL已在2天前回覆

   Thanks for visiting us, Mary! We're thrilled to hear that you had an amazing experience at Benihana - Chicago, IL. It's wonderful to know that you found our food cooked to perfection and that our chef's skills impressed you. We always strive to provide excellent service and it's great to hear when we've succeeded. We appreciate your kind words and look forward to serving you again soon!
   

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6. OT

   OpenTable食客

   Baton Rouge1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food, great service………………………………..::::;;;;;;;;
   

   Benihana - Chicago, IL已在4天前回覆

   Dear Guest, Thank you so much! 😊 We're thrilled you enjoyed both the food and service! We can't wait to serve you again soon! 🍽️🙌
   

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7. OT

   OpenTable食客

   Chicago1則評論

   3.0

   在7天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 5

   I’m in really care for this service... I asked for a container. For my food and they gave me a very small container, which left food on my plate still when I try to get the waiter back he was disappeared so I didn’t care for the service 
   

   • 

   Benihana - Chicago, IL已在5天前回覆

   Dear Guest, We’re truly sorry to hear about your disappointing experience with our service. It’s frustrating when you’re not provided with the proper container and then can’t get the waiter’s attention. This isn’t the level of service we strive to provide, and we sincerely apologize for the frustration it caused. Your feedback is important, and we’ll address this with our team to ensure it doesn’t happen again. Thank you for sharing your experience, and we hope you’ll give us another chance to improve.
   

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8. D

   Denise VIP

   Denver15則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   We dined here on a very busy weekend so even with a reservation we waited 20 min before we got a table and then waiting another 45 minutes to eat. They seemed understaffed for the surge of customers. In the end, it was enjoyable and the food was yummy but overpriced given the wait and service.
   

   Benihana - Chicago, IL已在5天前回覆

   Dear Denise, Thank you for sharing your experience! We appreciate your understanding during a busy weekend and apologize for the long wait despite your reservation. We strive to provide timely service, and it’s clear we fell short during your visit. We’re glad to hear you enjoyed the food, though we understand your concerns about the wait and pricing. Your feedback is valuable, and we’ll use it to improve our service. We hope to have the opportunity to serve you better in the future
   

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9. A

   ANDRES

   Central Coast20則評論

   5.0

   在2025年3月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and ambient. Excellent service. I recommend it
   

   Benihana - Chicago, IL已在5天前回覆

   Dear Andres, Thank you for the kind words! We're so glad you enjoyed the food, ambiance, and service. We truly appreciate your recommendation and can't wait to welcome you back!
   

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10. J

    Justin VIP

    Grand Rapids2則評論

    5.0

    在2025年3月14日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Being our first time we had a great time, the staff was great and customer service was top notch!
    

    Benihana - Chicago, IL已在5天前回覆

    Dear Justin, We're so happy to hear that you had a great first experience with us! Our team takes pride in providing top-notch service, and we're glad they made your visit enjoyable. We hope to see you again soon for another great time!😊
    

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