- 整體 1
- 食物 1
- 服務 1
- 氛圍 2
I booked a table for 3 persons for dinner 10/1/20, we arrived 15 minutes early (17.15) but this was not a problem and got seated straight away, the waiting staff were very friendly, but from the moment we ordered (starter & main) it went drastically downhill from there, starters arrived in good time but we were not even halfway through our starters when the (I assume was the manager as he was dressed differently to the others) brought our mains over!, I promptly stated 'as you can clearly see we havent even got half way through our starters yet' and asked him to take them away, which he did, starters and the shakes were the only thing nice about the food, our mains then turned up shortly after we finished our starters, but the meat (chicken) were absolutely poor tasted like they were part cooked yesterday and finished off when needed, my daughter and I left most of our main, the restaurant started to fill and it started to become clear that lots of customers were either waiting to order receive their order or waiting to have their finished palates taken away, we waited 40 approx to have ours taken away!, I asked at one point 'do we have to take these to the kitchen ourselves?', it was almost out of control with only 3 waiting staff covering the whole restaurant which by this time was full and a other 20 or so customers at the door waiting to come in, 3 staff was never going to contain this, more and more customers were getting out of their seats and going up to the waiting staff regarding orders or wanting to order, with that amount of staff the manager should have closed off part section of the tables before opening so it was manageable, I went up to one of the staff member and told him that I have asked several times to have our plates cleared which has been approximately 30 minutes now and order dessert, again met with the same apology other customers had been told, in the end after waiting 40 minutes we had had enough, got the bill and left, never again!!