BJ's Restaurant & Brewhouse - Addison

BJ's Restaurant & Brewhouse - Addison 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Amy

   Dallas4則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had drinks and appetizers as the beginning of our progressive dinner. The pretzels and artichoke dip and mac n cheese bites were great. The Lucky Ducky tasted like Vicks; it was awful.
   

   BJ's Restaurant & Brewhouse - Addison已於2025年3月3日​回覆

   Amy, thanks for the fantastic review! We're thrilled you enjoyed the pretzels, artichoke dip, and mac n cheese bites. We appreciate your feedback on the Lucky Ducky and will take it into consideration. Looking forward to your next visit!
   

   請問這對你有幫助嗎？

2. J

   Joe

   Dallas2則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   May be one of the best menu selections in Dallas and the food is very very good. the thin bar pizza is the best pizza I have ever had.
   

   BJ's Restaurant & Brewhouse - Addison已於2025年2月16日​回覆

   Thanks, Joe! We're thrilled you enjoyed our menu and found our thin bar pizza to be the best. Your feedback motivates us to keep delivering top-notch food. We can’t wait to welcome you back for more delicious bites!
   

   請問這對你有幫助嗎？

3. W

   William

   Dallas3則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   After 30 minutes of not receiving our drink order and the waiter apparently did not understand our order, we walked out. Guessing he did not do well with English or his order pad. Congrats, only time we have ever walked out of a restaurant. This was our giving BJs a second chance at this location after experiencing poor service. Should have known there was an issue with restaurant being less than 25% occupied at 6p.m. A restaurant cannot survive in Addison with the much better competition.
   

   BJ's Restaurant & Brewhouse - Addison已於2025年2月16日​回覆

   Thank you for sharing your experience William. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

4. D

   Donna

   Tampa4則評論

   3.0

   在2025年1月11日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Our server had a very poor attitude. She acted like she didn't want to be there. I asked for a straw with my drink and she told me that the restaurant was straw-free, straws only came with kids' cups. I looked around us and every table had drinks with straws in them. Can't say that I would ever go back. Far too many restaurants that are much better, in food, service, etc
   

   BJ's Restaurant & Brewhouse - Addison已於2025年1月13日​回覆

   Hi Donna, I appreciate your feedback and I'm sorry to hear about your experience. We strive for excellent service and it sounds like we missed the mark. Your comments will help us improve. Thank you for sharing your thoughts with us.
   

   請問這對你有幫助嗎？

5. M

   Molly

   Dallas1則評論

   5.0

   在2025年1月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Great time! We had a big party and the service and food were great!
   

   BJ's Restaurant & Brewhouse - Addison已於2025年1月4日​回覆

   Molly, we’re thrilled to hear you had a fantastic time with your party! It’s wonderful to know that our service and food met your expectations. Thank you for sharing your experience!
   

   請問這對你有幫助嗎？

6. L

   Lucinda

   Seattle2則評論

   4.0

   在2024年12月12日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Great service! - Menu - good selection for everyone including Vegan - Able to have a table of 10 - Lunch timeframe was very quiet so good for business lunch
   

   BJ's Restaurant & Brewhouse - Addison已於2024年12月19日​回覆

   Thanks for the fantastic feedback, Lucinda! We're glad you enjoyed our menu and found the atmosphere perfect for your business lunch. We appreciate your support and hope to see you again soon!
   

   請問這對你有幫助嗎？

7. A

   Angela

   Hawaii1則評論

   2.0

   在2024年11月30日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 2

   6 gluten-free pizzas were contaminated with gluten. We all felt awful later.
   

   請問這對你有幫助嗎？

8. A

   Amy

   Dallas6則評論

   3.0

   在2024年9月22日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 1

   Had reservations set as business meeting. Was placed in the bar area under a speaker where the football game was blaring. I asked if there was a way to turn it down and was told no. Was offered to move to corner booth but still within the bar area and it was still very loud with the game playing. Waiter had a poor attitude & would walk away from us mid conversation. He acted like he didn’t want to be there & seemed annoyed to be training someone as well. I ordered the kids mini pizookies for our party (5 to be exact), and when I received the check I was charged $6 each for them VS the $3.75 I typically have been charged. Manager told me that the $3.75 is only for kids pricing - I understood that but considering I’ve been there 10+ times and always ordered the kids and been charged for the kids it was a bit frustrating. I feel like the waiter should have clarified when taking the order that it would not be “kids”. Regardless, I should have been charged for the trio of pizookies VS each one as a single. I ended up asking for a 6th pizookie and asked it to be changed to 2 trio’s and it was overall an almost $11 reduction in the check total. This should be something that a waiter should proactively have taken care of/mentioned. After the manager came over the waiter never returned to our table & I had to wait 20 min to get the tiny pizookie to go. Manager was nice but also kept saying well he’s my go to waiter and I don’t ever have complaints about him, but, admitted she’d just gotten there at 3pm. She wasn’t there to witness the poor service/attitude. I’ve had great experiences at this location in the past but doubt I will return here with a group again- will likely stay a date night spot.
   

   BJ's Restaurant & Brewhouse - Addison已於2024年9月24日​回覆

   Amy, I appreciate your feedback and am sorry to hear about your recent experience. We strive for excellent service, and it's clear we fell short during your visit. Your insights on the pricing and waiter interaction will help us improve. Thank you for sharing your thoughts with us.
   

   請問這對你有幫助嗎？

9. KB

   KarenB VIP

   Chicago16則評論

   5.0

   在2024年3月31日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Service was quick and food delicious. Good value.
   

   BJ's Restaurant & Brewhouse - Addison已於2024年4月1日​回覆

   Thank you so much for this review, Karen. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!
   

   請問這對你有幫助嗎？

10. TG

    TheGman VIP

    Dallas62則評論

    5.0

    在2023年5月16日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Our server was outstanding. We felt very welcome.
    

    BJ's Restaurant & Brewhouse - Addison已於2023年5月17日​回覆

    Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
    

    請問這對你有幫助嗎？