BJ's Restaurant & Brewhouse - Brentwood

BJ's Restaurant & Brewhouse - Brentwood 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. KS

   KatieS

   San Francisco4則評論

   3.0

   在2025年3月7日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   Our server was pleasant, but unfortunately, very inattentive. She didn’t check on us after the food started coming out. Two of us didn’t receive half of our meal. We had to bring it to her attention after the fact. We placed a dessert order, after waiting 30 minutes we still hadn’t received our dessert and no one had come back to check on us. We had to go to the hostess booth and ask where our dessert was and where our waitress was. Just overall very poor customer service.
   

   BJ's Restaurant & Brewhouse - Brentwood已於2025年3月9日​回覆

   Thank you for sharing your experience Katie. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

2. V

   Valerie

   San Francisco1則評論

   5.0

   在2025年2月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Very busy but service was still great. Nice, friendly efficient. Only negative would be it too long to get our cocktails however it was very crowded also large party in back room so it's kinda understandable :)
   

   BJ's Restaurant & Brewhouse - Brentwood已於2025年2月10日​回覆

   Valerie, thanks for the fantastic review! We're thrilled to hear you enjoyed the service despite the crowds. We appreciate your understanding about the cocktail delay and are always working to improve our efficiency. Hope to see you again soon for another great experience!
   

   請問這對你有幫助嗎？

3. A

   Aimee

   San Francisco1則評論

   3.0

   在2025年1月19日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Everything was just ok. Making a reservation on OpenTable was amazing!! We missed the 45 min wait for a table period.
   

   BJ's Restaurant & Brewhouse - Brentwood已於2025年1月21日​回覆

   Thank you for sharing your experience Aimee. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

4. E

   Elizabeth

   San Francisco1則評論

   5.0

   在2024年12月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The service was outstanding. The food was really good. The drinks were on point.
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年12月19日​回覆

   Thanks, Elizabeth! We’re thrilled to hear you enjoyed the outstanding service, delicious food, and perfectly crafted drinks. Your feedback means a lot to us, and we can’t wait to welcome you back for another great experience!
   

   請問這對你有幫助嗎？

5. T

   Tej

   San Francisco1則評論

   5.0

   在2024年11月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Nice experience, super ambience, helpful staff and super informative server
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年12月1日​回覆

   Tej, we’re thrilled to hear you had such a great experience! Our team works hard to create a welcoming atmosphere and provide excellent service. Your kind words motivate us to keep doing our best. Looking forward to seeing you again soon!
   

   請問這對你有幫助嗎？

6. E

   Eric

   Las Vegas3則評論

   4.0

   在2024年11月24日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   BJ's servers are very good. They made for a very pleasant experience.
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年11月25日​回覆

   Thanks for the kind words, Eric! We're thrilled to hear you had a pleasant experience with our servers. Your feedback means a lot to us, and we hope to see you back soon for another great visit!
   

   請問這對你有幫助嗎？

7. M

   Michelle

   San Francisco5則評論

   5.0

   在2024年11月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We ordered entrees and a drink. Food and service was excellent!
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年11月19日​回覆

   Thank you, Michelle! We're thrilled to hear you enjoyed your entrees and drinks. Our team works hard to provide great food and service, and your feedback means a lot. We look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

8. E

   Eric

   San Francisco1則評論

   5.0

   在2024年11月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was really good and very good customer service
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年11月18日​回覆

   Thanks for the fantastic feedback, Eric! We're thrilled to hear you enjoyed the food and our customer service. Your support means a lot to us, and we can't wait to welcome you back for another great experience!
   

   請問這對你有幫助嗎？

9. C

   Carie

   San Francisco3則評論

   1.0

   在2024年10月5日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Why make a reservation? Arrived minutes before my reservation time and still waited 40 minutes. All the while they are sitting others around me. Asked twice and was told they are clearing our table. 40 minutes to do that? Food was okay. I ordered the fried chicken with gravy. When I received the meal, there was a minimal amount of gravy. I asked for additional and when the server came back he told me they had none and I received all they had. HUH? What if someone after me orders the fried chicken. Sounds like a lazy cook to me. This will be my last time in patronizing BJ’s.
   

   BJ's Restaurant & Brewhouse - Brentwood已於2024年10月6日​回覆

   Thank you for sharing your experience Carie. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

10. K

    Kathy

    Charlotte12則評論

    5.0

    在2024年8月31日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Our dining experience was great from start to finish! Our server Nathan was very customer oriented & made sure everything we ordered met our expectation!
    

    BJ's Restaurant & Brewhouse - Brentwood已於2024年9月3日​回覆

    Kathy, we're thrilled to hear that you had such a wonderful dining experience! Nathan will be so pleased to know his efforts made a difference. We can’t wait to welcome you back for another fantastic meal!
    

    請問這對你有幫助嗎？