- 整體 1
- 食物 2
- 服務 1
- 氛圍 4
Our service was horrible. I had made a reservation for 12 a week in advance and we still had to wait 20-30 minutes. And there were about 5-6 mistakes within 10 minutes of sitting at the table… the waitress left the table without taking everyone’s order, they forgot about our drinks, the wrong food came out, they brought out a salad with literally just lettuce and said we ordered that (?????), I water 10 minutes for water. Never eating at this location again.
BJ's Restaurant & Brewhouse - Downey已於2024年11月12日回覆We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Downey restaurant. Please allow us a few days to get back to you. Thank you.