BJ's Restaurant & Brewhouse - Tuttle Crossing

BJ's Restaurant & Brewhouse - Tuttle Crossing 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kathryn

   Columbus34則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Cody is an excellent server. He was friendly, attentive and efficient.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已在1天前回覆

   Thank you, Kathryn! We're thrilled to hear about your great experience with Cody. Our team works hard to provide excellent service, and it's wonderful to know he made a positive impact during your visit. Hope to see you again soon!
   

   請問這對你有幫助嗎？

2. M

   Marla

   Columbus10則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always good food and a nice atmosphere. A great place to gather with friends.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年4月7日​回覆

   Marla, thank you for your wonderful feedback! We're thrilled to hear you enjoy our food and atmosphere. Creating a great space for friends to gather is exactly what we aim for. We look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

3. M

   Mandy VIP

   Columbus1則評論

   2.0

   在2025年3月12日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   The kitchen is extremely slow and the wait staff could be more attentive.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年3月16日​回覆

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

   有1​人認為這對他/她有幫助

4. OT

   OpenTable食客

   Columbus1則評論

   5.0

   在2025年3月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Everything was great! The food was excellent. The service was great! We will be back!
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年3月13日​回覆

   We're thrilled to hear you enjoyed the food and service. We can’t wait to welcome you back for another great experience!
   

   請問這對你有幫助嗎？

5. C

   Cheri

   Columbus7則評論

   1.0

   在2025年3月8日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   In spite of having a reservation we were told there would be an hour plus wait for a table and an unknown wait for a booth (whenever the people who were seated 30 minutes prior left).They stated their 'system' allows reservations to be made even when it is not available?? Many people were unhappy in the lobby. Luckily, they were able to seat us in 10 minutes. Our waitress was attentive however it took an hour and a half to get our food. The manager did come by at one point to apologize and offered free dessert. This was a difficult evening as we had our 1 year old grandbaby with us. We will not return to BJ's.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年3月10日​回覆

   Cheri, we sincerely apologize for the frustration you experienced during your visit. Your feedback about the reservation system and wait times is invaluable, and we're sorry that it impacted your evening with family. We appreciate your understanding and hope to improve your experience in the future. Thank you for sharing.
   

   請問這對你有幫助嗎？

6. OT

   OpenTable食客

   Columbus2則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Our whole party was there 15 minutes early, but we still waited till after our 4 o’clock reserve time to be seated and then the server was spread too thin and was not able to keep up with our drinks or anything. Grandson ordered the pizza which was not tasty to any of us and I had to re-order which we had to take to go because it took so long…a little bit disappointed.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年3月10日​回覆

   We appreciate your feedback and apologize for the delays you experienced. We're committed to improving our service and your comments will help us do just that. We hope to provide a better experience during your next visit. Thank you for sharing your thoughts with us!
   

   請問這對你有幫助嗎？

7. J

   Juli

   聖地亞哥1則評論

   3.0

   在2025年2月22日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 4

   Food was great but it Took three hours for dinner.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年2月24日​回覆

   Juli, we're glad you enjoyed the food! We apologize for the long wait and appreciate your feedback. We're working to improve our service times to ensure a better experience for everyone. Thank you for sharing your thoughts with us!
   

   請問這對你有幫助嗎？

8. T

   Taylor

   Columbus14則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Food and service was great. We made a reservation and they did not seat us until 20 minutes after our reservation. They need to operate their reservation system properly so the dozens of people waiting, aren’t.
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年2月16日​回覆

   Thanks for your feedback, Taylor! We're thrilled you enjoyed the food and service. We appreciate your insight on the reservation timing and are actively working to improve our system. Your experience helps us enhance our service for everyone. We hope to welcome you back soon!
   

   請問這對你有幫助嗎？

9. T

   Tom

   Columbus1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was quick and good as always. My Wife and son always look forward to going there. Our waiter was very polite, happy and attentive. Thank you
   

   BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年2月17日​回覆

   Thanks for the awesome feedback, Tom! We're thrilled to hear that you and your family enjoy your visits. Our team works hard to provide great service, and it’s fantastic to know it made your experience memorable. We look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

10. R

    RICHARD

    Columbus35則評論

    2.0

    在2025年2月3日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 3
    4. 氛圍 4

    $21 Asian salad had only 5 paper thin 1” squares of ahi tuna. No lettuce, all weeds and mushy tomatoes that were soft and gritty. Very poor value.
    

    BJ's Restaurant & Brewhouse - Tuttle Crossing已於2025年2月5日​回覆

    Hi Richard. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

    請問這對你有幫助嗎？