BJ's Restaurant & Brewhouse - Florence

BJ's Restaurant & Brewhouse - Florence 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. C

   Chrissy

   Cincinnati4則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Overall really great! We really enjoyed all of the food we got! The drinks were great too. I like that they have $6 cocktails. Service was pretty good but occasionally took a while to get things/have her come back even though it wasn’t super crowded. She was very nice though!
   

   • 

   BJ's Restaurant & Brewhouse - Florence已在2天前回覆

   Thanks for the feedback! We’re thrilled you enjoyed the food and drinks, especially our $6 cocktails. We appreciate your patience regarding service and will work on improving that aspect. Your kind words about our staff mean a lot! Looking forward to seeing you again soon!
   

   請問這對你有幫助嗎？

2. CB

   CandB

   Cincinnati26則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Nice restaurant, huge food selection on the menu. Very good service.
   

   BJ's Restaurant & Brewhouse - Florence已在3天前回覆

   Thanks! We’re thrilled to hear you enjoyed our menu and experienced great service. Your feedback means a lot to us, and we can’t wait to welcome you back for another delicious meal!
   

   請問這對你有幫助嗎？

3. R

   Robin

   Cincinnati12則評論

   2.0

   在2025年3月2日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Ordered an appetizer and waited for over 50 min to get it bc we had to ask if they forgot about it. Server rarely checked on us even though the place wasn’t busy. Bill was about $150 which seemed outrageous for 2 apps and only 2 entrees (my husband and I shared). We had ordered a total of 3 alcoholic beverages. Disappointed to say the least. Probably won’t be back.
   

   BJ's Restaurant & Brewhouse - Florence已於2025年3月10日​回覆

   Hi Robin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

4. D

   Debra

   Cincinnati4則評論

   5.0

   在2025年2月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The Seared Ahi tuna salad was fantastic. The Cosmopolitan was delicious. I got a free pizookie for my birthday which I got to take home which was burnt on the bottom. So, it wasn’t very good! At least I didn’t spend money for it, but still disappointed.
   

   BJ's Restaurant & Brewhouse - Florence已於2025年2月27日​回覆

   Debra, thank you for your glowing feedback on the Ahi tuna salad and Cosmopolitan! We’re glad you enjoyed them. We apologize for the pizookie experience and appreciate your understanding. Your insights help us improve, and we hope to delight you even more on your next visit!
   

   請問這對你有幫助嗎？

5. d

   donna VIP

   Cincinnati14則評論

   4.0

   在2025年2月16日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   The food was very good except for my daughter’s sirloin. It was very fatty, dry and too done for her taste. Her sides were good but she would never get the steak again. Our other meals were especially good. The prime rib was excellent.
   

   BJ's Restaurant & Brewhouse - Florence已於2025年2月17日​回覆

   Donna, thank you for your feedback! We’re glad to hear you enjoyed the prime rib and other meals. We appreciate your comments about the sirloin and will share them with our kitchen team to ensure better experiences in the future. We hope to see you again soon!
   

   請問這對你有幫助嗎？

6. j

   judy

   Cincinnati1則評論

   5.0

   在2025年2月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Everything was good, but they’re alcoholic drinks are a little pricey
   

   BJ's Restaurant & Brewhouse - Florence已於2025年2月8日​回覆

   Thanks for the great feedback, Judy! We’re glad you enjoyed your experience. We appreciate your input on our drink prices and will take it into consideration as we continue to enhance our offerings. Hope to see you again soon!
   

   請問這對你有幫助嗎？

7. C

   Camilla VIP

   Cincinnati12則評論

   5.0

   在2025年2月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Waiter, was phenomenal. So very good at his job. He was very attentive to our needs.
   

   BJ's Restaurant & Brewhouse - Florence已於2025年2月6日​回覆

   Thanks, Camilla! We're thrilled to hear about your exceptional experience with our waiter. Our team takes pride in providing attentive service, and it's wonderful to know that it made your visit memorable. We look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

8. j

   jackson

   Miami2則評論

   5.0

   在2025年1月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   At this place it’s very great place for date good customer care and you don’t wait to long they are kind
   

   • 

   BJ's Restaurant & Brewhouse - Florence已於2025年1月28日​回覆

   Thanks for your wonderful review, Jackson! We're thrilled to hear you had a great date experience with us. Our team strives to provide excellent service, and we appreciate your kind words. Looking forward to seeing you again soon!
   

   請問這對你有幫助嗎？

9. T

   Tracey VIP

   Cincinnati15則評論

   1.0

   在2025年1月17日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 5
   4. 氛圍 1

   Had reservations for 6 pm was told their would be a 30 minute wait. They apparently took walk in first not prioritizing reservations!
   

   BJ's Restaurant & Brewhouse - Florence已於2025年1月21日​回覆

   Tracey, we’re sorry to hear about your experience and understand your frustration. We strive to honor reservations and appreciate your feedback. We’ll address this issue to improve our service. Thank you for bringing it to our attention.
   

   請問這對你有幫助嗎？

10. L

    Lina

    Las Vegas5則評論

    3.0

    在2024年12月27日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 3
    4. 氛圍 4

    We’ve visited many times, here’s the biggest issue: just because you have open tables doesn’t mean you should fill them. If you’re short handed or backed up people will understand more if you tell them ahead of time they’ll have a short wait time until seated. These poor servers are running around as 2 managers are casually walking, that’s an issue right there. Pitch in! And… when there’s mistakes or issues at a table it’s your job to come apologize. It’s not rocket science it’s basic customer service.
    

    BJ's Restaurant & Brewhouse - Florence已於2024年12月29日​回覆

    Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Florence restaurant. Please allow us a few days to get back to you. Thank you for your review.
    

    請問這對你有幫助嗎？