BJ's Restaurant & Brewhouse - Virginia Gateway

BJ's Restaurant & Brewhouse - Virginia Gateway 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Stephen VIP

   Charlotte5則評論

   5.0

   在2025年2月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We made reservations and arrived on time. We were sat immediately and our server, Evan came right over. We ordered our drinks then our meal. Service was quick and correct. Food was delicious. All in all a great experience.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2025年3月1日​回覆

   Stephen, we’re thrilled to hear about your great experience! It’s fantastic that Evan provided prompt service and you enjoyed your meals. Thank you for sharing your positive feedback; we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

2. C

   Christina VIP

   Washington DC16則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   Service was good. This is our to go place. I like you can make open table reservations.
   

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   BJ's Restaurant & Brewhouse - Virginia Gateway已於2025年2月17日​回覆

   Thanks for your feedback, Christina! We're thrilled to hear you enjoy our service and find value in the OpenTable reservations. Your support means a lot to us, and we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

3. R

   Ronda VIP

   Washington DC51則評論

   4.0

   在2025年1月31日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Our server, Ezra was wonderful. Two out of three meals were excellent but the Fish and Chips were disappointing. We’d definitely go back and just make slightly different choices.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2025年2月3日​回覆

   Thanks for the feedback, Ronda! We’re glad you enjoyed Ezra’s service and two of your meals. We appreciate your honesty about the Fish and Chips and will share your comments with the kitchen. We look forward to welcoming you back for an even better experience!
   

   請問這對你有幫助嗎？

4. B

   Bryan

   Washington DC23則評論

   5.0

   在2025年1月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Regular customer here. We made a reservation for a Saturday evening and glad we did. We got an excellent large curved booth for the 5 of us and it was decent room. I usually get the Tatonka imperial stout and as always it was delicious. Apps were the large pretzel and boneless wings…. Excellent. I got a medium deep dish pizza and it was fantastic…. The others were pleased all around with their dishes. Our waiter was perfection. It was busy as expected but not too noisy. My only tiny complaint was that they had the heat jacked up a little too high. But that’s all. Looking forward to our next visit.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2025年1月28日​回覆

   Bryan, thank you for your fantastic review! We’re thrilled to hear you enjoyed the booth, your meal, and the service. We appreciate your feedback on the temperature and will keep it in mind. Looking forward to welcoming you back for another great experience!
   

   請問這對你有幫助嗎？

5. M

   Michael VIP

   Richmond50則評論

   5.0

   在2025年1月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Wonderful Saturday night dinner!! My ribeye was done PERFECTLY and my wife's soup (clam chowder) and salad were all she wanted them tp be. Always can depend on BJs for a great meal and service, even n a busy Saturday night, but making Open Table reservations usually means no wait time!
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2025年1月21日​回覆

   Michael, we’re thrilled to hear you had a fantastic Saturday night dinner with us! It’s great that you enjoyed the ribeye and your wife loved her soup and salad. We appreciate your support and look forward to serving you again soon!
   

   請問這對你有幫助嗎？

6. R

   Randolph

   Washington DC1則評論

   1.0

   在2024年12月27日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   Had reservations at 6:30 and didn’t get seated until 40 minutes later. Server seemed overwhelmed and took awhile to get our drinks and food… when we finally received our food our ahi tuna salad was swimming in dressing. The server responded with “what do you want me to do with it”
   

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   BJ's Restaurant & Brewhouse - Virginia Gateway已於2024年12月29日​回覆

   Thank you for sharing your experience Randolph. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

7. H

   Hanna

   Washington DC1則評論

   4.0

   在2024年12月23日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Wonderful night! We celebrated my birthday on a Monday night, and even though the place was packed, they seated us right away and the food was delicious! The wait staff worked together so well and made my birthday very special. This was our first time at a BJs, so the first impression was stellar.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2024年12月26日​回覆

   Hanna, we're thrilled to hear you had a wonderful birthday celebration with us! It's great to know our team made your first visit special. Thank you for sharing your experience, and we hope to see you again soon for more delicious food and memorable moments!
   

   請問這對你有幫助嗎？

8. J

   Joan

   Washington DC1則評論

   3.0

   在2024年12月22日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 5

   We had a reservation for seven and we did not get seated till 720. The food was very good. The service was not good at all. The server was very slow and non-attentive to the table.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2024年12月23日​回覆

   Thank you for sharing your experience Joan. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

9. A

   Andrea

   Washington DC12則評論

   5.0

   在2024年12月13日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Everything was wonderful. My granddaughter’s Mac n cheese could have been hotter as well as my soup but truly we love coming here. It’s always very festive on Friday nights. My husband loves the beet selection.
   

   BJ's Restaurant & Brewhouse - Virginia Gateway已於2024年12月14日​回覆

   Andrea, thank you for your fantastic review! We're thrilled to hear you enjoy the festive atmosphere and that your husband loves the beet selection. We appreciate your feedback on the temperature of the dishes and will ensure our team is aware. Looking forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

10. D

    Diana

    Richmond4則評論

    2.0

    在2024年12月8日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 1
    4. 氛圍 2

    Our waitress/management failed to tell us a very large group was coming in to the same section where we were seated. We had just ordered a dessert and asked her to bring our checks when it came out; then she got busy with the "new group". Our dessert was not delivered for over 30 minutes even after one member of our group went looking for a manager. She did eventually find our waitress again and explained our discontent. We were informed "we stayed too long" but she would get our checks. Our dessert got delivered by another staff person but not our checks. We could hardly talk to each other but decided since we had a menu we would figure out our totals and just leave it on the table. We informed the hostess as we left that we had done that and walked out. It will be a long time before I take my group back there. Too many other choices to dine.
    

    BJ's Restaurant & Brewhouse - Virginia Gateway已於2024年12月10日​回覆

    Diana, we sincerely apologize for your experience. It’s disappointing to hear about the service issues you faced. Your feedback is valuable, and we’re committed to improving our communication and service. Thank you for sharing your thoughts, and we hope to regain your trust in the future.
    

    請問這對你有幫助嗎？