BJ's Restaurant & Brewhouse - Hulen Mall

BJ's Restaurant & Brewhouse - Hulen Mall 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Chicago2則評論

   4.0

   在2024年5月24日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   The staff was great. The food was okay. My soup was served and it was lukewarm at best. The floors were really dirty. There were flies throughout. Well one decided to fly into my soup.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2024年5月25日​回覆

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Dallas1則評論

   1.0

   在2024年5月12日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Our waitress was fantastic, however the person running the food was incredibly rude. He talked over us and interrupted us several times. Our food all came out at different times. They forgot the kids orders and those came out 5-10 minutes after everyone else’s food had been served. Some of the food had been sitting out prior to being brought and was soggy/cold. We used the QR code on the receipt to pay, and the manager insisted on seeing our receipt insinuating we had not paid prior to leaving. This whole experience was quite awful on Mother’s Day no less. I will not be going back.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2024年5月14日​回覆

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

3. CW

   ChristinW

   Dallas6則評論

   5.0

   在2024年4月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Miranda did a great job serving our large birthday party. Kept our drinks full and was very friendly.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2024年4月8日​回覆

   Hi Christin. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   請問這對你有幫助嗎？

4. MS

   MarisolS

   Dallas2則評論

   1.0

   在2024年2月14日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Went we got there our waitress kept walking away as we were trying to ask her questions about the menu. We felt very rushed to order. We ordered our steak “medium” and it was cooked “well done”, like very “well done”. My fiancé could not even eat it because it was also very very salty. I mean you specialize in making steaks , how could mess this up?! We didn’t see our waitress after we got our meal until we asked for the check. They brought her the wrong drink. I would never go back there ever again. My fiancé used to be a waitress and she knows how hard it can be. We still left her a decent tip.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2024年2月20日​回覆

   "Sorry to hear you were disappointed with your meal, Marisol. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away"
   

   請問這對你有幫助嗎？

5. R

   Rick

   Houston4則評論

   4.0

   在2023年11月11日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   Shelly the waitress was superb. Excellent. The filet mignons, two of them, were tough. Not what filet mignon should be. The salmon was over cooked.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2023年11月13日​回覆

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   請問這對你有幫助嗎？

6. LW

   LisaW

   Dallas1則評論

   5.0

   在2023年10月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was amazing! Service was impeccable! Even my picky eater, 9 yr. old son was satisfied. Definitely going back!
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2023年10月5日​回覆

   Lisa, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!
   

   請問這對你有幫助嗎？

7. l

   lorebass

   Dallas1則評論

   2.0

   在2023年7月2日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   No fue una buena experiencia... Los cubiertos no se veían limpios.. el mesero olvidó traer nuestra entrada... Solo llegaron los platos principales.. el arroz de mi plato estaba sobre cocido y las verduras frías y desabridas..
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2023年7月3日​回覆

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

8. MI

   MenagereI

   Dallas1則評論

   5.0

   在2023年6月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The waitress, Haley, was phenomenal and very considerate of my 4 year old needs.
   

   BJ's Restaurant & Brewhouse - Hulen Mall已於2023年6月4日​回覆

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

   請問這對你有幫助嗎？

9. FW

   FortWorthDiner

   Dallas34則評論

   5.0

   在2020年12月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The type and location of my table was exactly what I specified in the reservation. The service was exceptional. The food was outstanding. I’ve never been disappointed at this restaurant.
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    Dallas10則評論

    1.0

    在2020年11月12日用過餐

    1. 整體 1
    2. 食物 2
    3. 服務 1
    4. 氛圍 5

    The waiter never put in our drink order. We reminded him after 20 minutes. He still never brought the drink back. My husband ordered the part chicken w broccoli and salad no potatoes. It came out w potatoes and no broccoli... service was just bad!
    

    請問這對你有幫助嗎？