BJ's Restaurant & Brewhouse - Shackleford Crossing

BJ's Restaurant & Brewhouse - Shackleford Crossing 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Bj

   Little Rock1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Our waiter Austin was great, he said he was new, forgot a few things but quickly corrected them. Had a great meal and a great time!!
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已在2天前回覆

   Thanks for the awesome review! We're thrilled to hear you had a great time and enjoyed your meal. Austin is doing a fantastic job, and we appreciate your understanding as he learns the ropes. Hope to see you again soon for another great experience!
   

   請問這對你有幫助嗎？

2. T

   Terri

   Los Angeles6則評論

   2.0

   在2025年2月15日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   It was Valentine’s Day and we expected every table to be filled. Unfortunately they didn’t have enough staff to handle the capacity crowd. Start to finish we were there for close to 2-1/2 hours. Hope things can be better managed.
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2025年2月17日​回覆

   Thank you for sharing your experience Terri. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

3. V

   Vivian

   Little Rock1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   I had reservations. Didn’t receive water. No Utensils. Female server had an attitude! Carried food to several different tables and kitchen before bringing to table, then gets and attitude when I addressed it. Manager wasn’t very attentive but did offer a resolution to make another order. Order took an unacceptable amount of time to prepare; I canceled order. I frequent this restaurant almost weekly and this was the worst service! Staff were overwhelmed and unorganized. But I’ll be back next week…
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2025年2月17日​回覆

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Shackleford Crossing restaurant. Allow us a few days to get back to you. Thank you.
   

   請問這對你有幫助嗎？

4. P

   Patricia

   Nashville16則評論

   5.0

   在2024年8月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We were traveling through town and ate there Friday night. So impressed we had family meet us there for lunch Saturday. Food and service was impeccable. Perfect place to eat and visit.
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2024年9月2日​回覆

   Patricia, we’re thrilled to hear you enjoyed your experience with us! It’s wonderful that you chose to bring your family back the next day. Our team works hard to provide great food and service, and your kind words mean a lot. Hope to see you again soon!
   

   請問這對你有幫助嗎？

5. i

   indiojrr VIP

   Palm Springs22則評論

   1.0

   在2024年7月21日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   Server was inattentive and rude when confronted about poor service. Manager was not helpful for correcting issues. Kitchen was slow and food not cooked to order. Will not go back.
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2024年7月23日​回覆

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Shackleford Crossing restaurant.
   

   請問這對你有幫助嗎？

6. OT

   OpenTable食客

   Little Rock6則評論

   5.0

   在2024年7月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Great food, courteous staff, quick service… amazing menu for gluten-free options.
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2024年7月21日​回覆

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   請問這對你有幫助嗎？

7. CJ

   CarolynJ

   Des Moines4則評論

   3.0

   在2023年5月5日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 4

   The quality of some of the dishes is not as good as it used to be. Prices have increased and the quality and quantity have decreased. We had a great server who worked very hard to mitigate under staffing.
   

   BJ's Restaurant & Brewhouse - Shackleford Crossing已於2023年5月8日​回覆

   Sorry to hear that! Sounds like we really missed the mark, and we want to apologize for your less-than-stellar experience. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

8. NM

   NatashaM

   Orlando4則評論

   5.0

   在2020年8月31日用過餐

   1. 整體 5
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Very good options for vegetarian folks.
   

   請問這對你有幫助嗎？

9. MM

   MelissaM

   Little Rock6則評論

   5.0

   在2020年8月3日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Food was good and service was great! We'll be back soon.
   

   請問這對你有幫助嗎？

10. EN

    EvanN

    Dallas1則評論

    5.0

    在2020年5月19日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Great food and the waitress was very attentive to our whole tables needs. I would come back again
    

    請問這對你有幫助嗎？