BJ's Restaurant & Brewhouse - Montebello

BJ's Restaurant & Brewhouse - Montebello 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. N

   Natalie

   Unspecified1則評論

   5.0

   在2025年3月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had the best birthday dinner with family here in Montebello! Priscilla S. Was our server and she was just the most vibrant worker with the prettiest face! Really enjoyed her service 😊 thank you so much!
   

   BJ's Restaurant & Brewhouse - Montebello已於2025年3月4日​回覆

   Natalie, we’re thrilled to hear you had a fantastic birthday dinner with us! Priscilla will be so happy to know her vibrant service made your celebration even more special. Thank you for sharing your experience, and we hope to celebrate many more birthdays with you!
   

   請問這對你有幫助嗎？

2. K

   Kathy

   Los Angeles20則評論

   5.0

   在2024年11月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It was a busy Saturday evening and I was so glad I made a reservation through Open Table. We only had to wait about 5 minutes. The food was great and was served in a timely matter after we ordered. Our server was also very nice and efficient. He came y the table often to inquire if everything was ok. We had a great experience.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年11月4日​回覆

   Kathy, thank you for the fantastic review! We're thrilled to hear that your Saturday evening was smooth and enjoyable. Our team works hard to provide great service and delicious food. We can't wait to welcome you back for another wonderful experience!
   

   請問這對你有幫助嗎？

3. S

   Sharon

   Los Angeles1則評論

   2.0

   在2024年10月26日用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   We made a reservation at 8:00pm & received a call from employee saying the manager said to come in at 8:30 instead around the time the dodger game would end. I understood and agreed. We arrived at 8:30 and as i was checking in they sat a party of 8 people and told us we had to wait because our table wasn’t ready. The lady in the front counter was rude when we asked why the table wasn’t ready. She said “ well it’s not ready so you’re going to have to wait” instead of apologizing !!! I understand you’re busy but if all you’re doing is standing in the front counter attending guests the least you can do is be kind lol. We went back to our cars since we had kids and didn’t want to take up all the space inside they ended up calling us back after 9:00pm. We waited over an hour for a table. We were attended by a server that looked tired /sleepy. Manager was never on site to apologize for long wait or anything. The food on the other hand was delicious and hot! The guys bringing the food to the table were amazing ! They were even giving us suggestions about the best plates on the menu! Looks like you guys might need to do some moving around with these people and send them to the back if they can’t deal with customers.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年10月28日​回覆

   Sharon, we truly apologize for your experience. It’s disappointing to hear about the wait and service issues. We're glad you enjoyed the food, but we’re committed to improving the overall experience. Your feedback is invaluable, and we’ll address these concerns with our team to ensure better service in the future.
   

   請問這對你有幫助嗎？

4. S

   Saul VIP

   Los Angeles13則評論

   3.0

   在2024年10月18日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 4

   Disappointed with my Sirloin steak and shrimp scampi dinner. Steak was tough and was missing the BBQ sauce. Shrimp were just swimming in a pool of melted butter. Asparagus had no seasoning, dry and flavorless. Our waiter was nice but disappeared for long periods of time. We had to call another nearby waiter to order drink refills.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年10月20日​回覆

   Hi Saul. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

   請問這對你有幫助嗎？

5. J

   Jessica

   Los Angeles3則評論

   3.0

   在2024年10月13日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 4
   4. 氛圍 4

   We did reservations and the check in experience was good. I asked for a booth and got it. The waiter was also nice and friendly. Our food was cold so it wasn’t great. I did make the waiter aware about the food being cold he asked if I wanted reheated. I was tired of waiting for our food. It took over 30mins for our food to be served and I couldn’t imagine waiting another 30mins if not more for the food to be redone or reheated so I had no other option than to eat it cold.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年10月15日​回覆

   Jessica, thank you for sharing your experience. We’re glad the check-in and service met your expectations, but we apologize for the food not being up to standard. Your feedback is valuable to us, and we’ll work on improving our timing and food temperature. We appreciate your understanding!
   

   請問這對你有幫助嗎？

6. D

   Destiny

   Los Angeles1則評論

   5.0

   在2024年10月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The energy here was honestly great. Will be coming back!:)
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年10月13日​回覆

   Thanks for the awesome feedback, Destiny! We're thrilled to hear you enjoyed the energy and can't wait to welcome you back for more good vibes. Your support means a lot to us!
   

   請問這對你有幫助嗎？

7. C

   Cynthia VIP

   Orange County115則評論

   3.0

   在2024年10月12日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Food was very good: fried calamari was crispy & tender, wedge salad was creamy and refreshing, clam chowder tasty, prime ribs were flavorful and tender, asparagus was a bit tough/dry but the baked potato was yummy & sweet potato fries stayed crisp even when they were cold. The triple chocolate & hot fudge brownie pizookies were decadent. I do wish we were treated like the other customers who had their plates cleared/refreshed between courses. Perhaps Chase had too many tables to manage while Ramon went on break, but Ramon never returned & our plates were never cleared during the entire meal. Our app & salad plates were never removed even before Ramon went on break. Bussers were busy watching TV, it was a very unfortunate and unenjoyable dinner.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年10月13日​回覆

   Cynthia, thank you for sharing your feedback. We're glad you enjoyed the food, but we’re sorry to hear about the service issues. Your experience is important to us, and we’ll address this with our team to ensure better attention in the future. We appreciate your insights!
   

   請問這對你有幫助嗎？

8. OT

   OpenTable食客

   New York City1則評論

   1.0

   在2024年8月19日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Service was very disappointing and food came after an hour and was cold Our waitress did not check in us for 20 minutes I got my salad and then waited 20 minutes to get someone to bring cutlery Our food came and we still had no cutlery so waited another 5 minutes for cutlery Poor poor service and food
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年8月20日​回覆

   We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   Los Angeles2則評論

   4.0

   在2024年7月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Wife and I made a date night for dinner and a movie. We were seated within 5 minutes, our server was spot courteous. Drinks took a bit longer to get than we hoped. Dinner was above average.
   

   BJ's Restaurant & Brewhouse - Montebello已於2024年7月30日​回覆

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    Los Angeles1則評論

    3.0

    在2024年7月24日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 4
    4. 氛圍 4

    every thing good
    

    BJ's Restaurant & Brewhouse - Montebello已於2024年7月26日​回覆

    We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
    

    請問這對你有幫助嗎？