BJ's Restaurant & Brewhouse - Newark

BJ's Restaurant & Brewhouse - Newark 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. P

   Prachi

   San Francisco2則評論

   1.0

   在2025年2月17日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   Despite making a reservation for 12 people 2 days in advance, they were unable to give us a table for 12. They made us wait a 1/2 hr and then informed us that we will be getting 2 tables instead of 1. They didn’t come for orders till another 1/2 hr. We requested quick orders for the small kids in our group, and they missed that too! Either you take bookings and hold tables for the reservations or just inform customers that we are not taking reservations!
   

   BJ's Restaurant & Brewhouse - Newark已於2025年2月28日​回覆

   Thank you for sharing your experience Prachi. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

2. j

   jace

   Tucson1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 3

   Did not have our table ready we had to wait almost 40 minutes to be seated after making a reservation. Will not be going back
   

   BJ's Restaurant & Brewhouse - Newark已於2025年2月22日​回覆

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

   請問這對你有幫助嗎？

3. P

   Patricia VIP

   San Francisco8則評論

   4.0

   在2025年2月8日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Arrived early and was seated early. Staff was friendly and worked hard to keep things moving. We unfortunately had to wait a while for waitstaff to do first touch. Once drinks & food order taken, things went smoothly. Appetizer was great. Fish & chips and chicken sandwich were hot & tasty. Mahi Mahi tacos were fishy tasting. Took a while to get check, but online payment was fast. Overall good meal.
   

   BJ's Restaurant & Brewhouse - Newark已於2025年2月10日​回覆

   Thanks for sharing your experience, Patricia! We’re glad you enjoyed the appetizers and your main dishes. We appreciate your feedback about the wait times and will address these with our team to improve service. Looking forward to welcoming you back for another meal soon!
   

   請問這對你有幫助嗎？

4. P

   Penelope VIP

   Hawaii105則評論

   4.0

   在2024年12月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Very pleasant place for casual dining, with a very extensive menu. Nice that they take reservations too. Service was very good.
   

   BJ's Restaurant & Brewhouse - Newark已於2025年1月3日​回覆

   Thank you for your kind words! We're thrilled you enjoyed your casual dining experience and appreciated our extensive menu and service. Your feedback means a lot to us, and we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

5. C

   Claila

   San Francisco1則評論

   5.0

   在2024年11月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We were seated in a timely manner. And the waitress was so kind!
   

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   BJ's Restaurant & Brewhouse - Newark已於2024年11月19日​回覆

   Claila, thank you for your fantastic review! We're thrilled to hear you had a great experience with our seating and service. Our team works hard to create a welcoming atmosphere, and your feedback means a lot. We look forward to seeing you again!
   

   請問這對你有幫助嗎？

6. W

   Wanda

   Chicago15則評論

   5.0

   在2024年11月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We were promptly greeted and seated. Staff were attentive and helpful. Only hiccup was when we scanned the QR code to pay-unsuccessful after three attempts so our server completed the transaction in the customary manner.
   

   BJ's Restaurant & Brewhouse - Newark已於2024年11月18日​回覆

   Wanda, thank you for the fantastic review! We're thrilled to hear you enjoyed your experience and that our staff was attentive. We appreciate your feedback about the QR code payment and will work to improve that process. Looking forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

7. T

   Travis VIP

   Naples3則評論

   2.0

   在2024年10月8日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

    the service was slow and almost not existent. My steak was so overcooked that it was painful to see that poor animal killed again.
   

   BJ's Restaurant & Brewhouse - Newark已於2024年10月9日​回覆

   Travis, we’re sorry to hear about your experience. We strive for quality service and food, and it’s clear we missed the mark. Your feedback is invaluable, and we’ll address these issues to ensure better experiences in the future. Thank you for sharing your thoughts with us.
   

   請問這對你有幫助嗎？

8. J

   Joyce

   San Francisco2則評論

   5.0

   在2024年9月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Pieookies are the best. It was a nice evening out. The food was great. The service was fabulous.
   

   BJ's Restaurant & Brewhouse - Newark已於2024年9月10日​回覆

   Joyce, we’re thrilled to hear you enjoyed the Pizookies and had a fantastic evening! Our team works hard to provide great food and service, so your kind words mean a lot. We can’t wait to welcome you back for another delicious experience!
   

   請問這對你有幫助嗎？

9. J

   Jose

   San Francisco1則評論

   5.0

   在2024年8月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place and great place for family and good food
   

   BJ's Restaurant & Brewhouse - Newark已於2024年8月20日​回覆

   Jose, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    San Francisco2則評論

    1.0

    在2024年6月29日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1

    I booked a reservation for 3 at 7:30 pm by open table. Reached BJ’s and they asked me to wait. By 8pm I got the table. After getting seated by 8:00 pm no one came to take order at my table till 8:20 am. I asked the server who was serving the next table. He told he will send someone right away. Waited another 10 mins but no one came and we had to leave. Totally Disappointed.
    

    BJ's Restaurant & Brewhouse - Newark已於2024年7月1日​回覆

    I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
    

    請問這對你有幫助嗎？