BJ's Restaurant & Brewhouse - Plano

BJ's Restaurant & Brewhouse - Plano 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   David VIP

   Dallas21則評論

   2.0

   在2025年2月2日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Tuna salad had fish that was not fresh and the portion was minimal especially for the price. Steak salad was not orderable since we were told they didnt have any steak for the salad. Waited over 30 minutes for our order even when other diners who arrived later were served their food. Hamburger was extremely small and a poor value for the price charged and not anywhere near the size of the burger in the menu. Kid's sliders were similar, almost no meat and almost all bun. We have decided that even while we are rewards members that we will not be going back.
   

   BJ's Restaurant & Brewhouse - Plano已於2025年2月5日​回覆

   Hi David. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

2. L

   Laura

   Dallas1則評論

   5.0

   在2025年1月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Good food and excellent service. When we were unsure whether an appetizer might be too spicy, our waitress brought us a sample to try first. Never had that before outside of an ice cream parlor! But it was much appreciated. The place was busy but we could still talk at our table without having to shout or feeling overwhelmed by the noise. I’d go again.
   

   BJ's Restaurant & Brewhouse - Plano已於2025年1月18日​回覆

   Laura, we're thrilled to hear you enjoyed your experience! Our team always strives to provide exceptional service, and it's great that the sample helped you choose. We appreciate your feedback and look forward to welcoming you back for another visit soon!
   

   請問這對你有幫助嗎？

3. OT

   OpenTable食客

   Dallas3則評論

   3.0

   在2024年6月16日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   I’m pretty disappointed with the hostess team there. We called before because we had a question and they hang up on us, then we came on time and dined there but they marked me as a no-show. The server was incredible so he saved the day. But if it wasn’t for Andrew I probably wouldn’t go back to this location.
   

   BJ's Restaurant & Brewhouse - Plano已於2024年6月18日​回覆

   Thanks for letting us know about the issue. I'm sorry about this. We will work with our team so this does not happen again.
   

   請問這對你有幫助嗎？

4. DM

   DavidM

   Washington DC5則評論

   4.0

   在2024年2月24日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Plenty of food options for the entire family and good selection of drinks.
   

   BJ's Restaurant & Brewhouse - Plano已於2024年2月26日​回覆

   Thank you so much for your kind words, we strive to always provide great food & drinks for our guests to enjoy. We’re glad you loved the menu item and hope to see you back soon!
   

   請問這對你有幫助嗎？

5. b

   baracuda VIP

   Dallas8則評論

   3.0

   在2024年1月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   Have always enjoyed in past. Not quite up to par this time.
   

   BJ's Restaurant & Brewhouse - Plano已於2024年1月30日​回覆

   Your feedback is what drives our coaching, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

   請問這對你有幫助嗎？

6. SE

   StephEats

   San Antonio3則評論

   5.0

   在2024年1月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Delicious food and excellent service! Our waitress was very friendly and attentive.
   

   BJ's Restaurant & Brewhouse - Plano已於2024年1月17日​回覆

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   請問這對你有幫助嗎？

7. D

   Dmatt

   Dallas33則評論

   4.0

   在2023年12月25日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   The waiter was very attentive. The food was good.
   

   BJ's Restaurant & Brewhouse - Plano已於2023年12月26日​回覆

   Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

   請問這對你有幫助嗎？

8. OT

   OpenTable食客

   Dallas1則評論

   3.0

   在2023年11月25日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   I couldn’t believe how downhill the quality was and their prices were absolutely unacceptable. $90 - 2 people, 1 appetizer, 1 beer, 1 hard seltzer, 1 fountain drink, 1 burger entree, 1 chicken entree. The food was just ‘ok’ - nothing that warranted the price. The mashed potatoes, our server’s favorite side, were so dry and bland I didn’t even finish them. Brought the uneaten chicken to the dogs. At least they appreciated it. Ambiance is not as good as the Allen location - definitely a different vibe/energy. They also changed the size and quality of their menu. I get cutting items that aren’t popular or have no margins, but the laminated menus are the quality of an iHop - felt janky. Service was ok, but never refilled my soda. As a customer and former restaurateur, I was really disappointed. They’re now under par of Chili’s. One last thing - the rim of the salt shaker was heavily crusted in old salt. Too many people standing around doing nothing - keep your place clean! With so many dining options available, especially at that price point, we won’t be going back.
   

   BJ's Restaurant & Brewhouse - Plano已於2023年11月28日​回覆

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

9. NW

   NWPlano VIP

   Dallas6則評論

   2.0

   在2023年9月24日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   This is always a net neutral type of place. Service is not terrible, but not good considering it is never busy when I go. Thank goodness the food is as expected.
   

   BJ's Restaurant & Brewhouse - Plano已於2023年10月3日​回覆

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    Dallas3則評論

    5.0

    在2023年7月29日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    The food is always perfect...the service is impeccable...highly recommend!!
    

    BJ's Restaurant & Brewhouse - Plano已於2023年8月1日​回覆

    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
    

    請問這對你有幫助嗎？