BJ's Restaurant & Brewhouse - Reno

BJ's Restaurant & Brewhouse - Reno 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. E

   Esmeralda

   Tahoe1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Ordered the prime rib special and it was delicious! Server was on top of things (refills, extra orders) and was very friendly. Food came out quickly and hot. Clam chowder was the best
   

   請問這對你有幫助嗎？

2. B

   Beth

   Tahoe16則評論

   4.0

   在2025年3月30日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   The salmon arrived on the not so warm side. But the server did comp the dessert.
   

   BJ's Restaurant & Brewhouse - Reno已於2025年4月2日​回覆

   Beth, thanks for your feedback! We’re glad to hear your server took care of you with the dessert. We’ll definitely address the temperature issue with our kitchen team to ensure a better experience next time. Your input helps us improve!
   

   請問這對你有幫助嗎？

3. M

   Michelle VIP

   Hawaii11則評論

   2.0

   在2025年3月22日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 4
   4. 氛圍 2

   Our server was great. The food took way too long, not her fault. Kitchen needs help, I’m sure they are super stressed back there.
   

   BJ's Restaurant & Brewhouse - Reno已於2025年3月22日​回覆

   Sorry to hear you were disappointed with your meal, Michelle. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   有1​人認為這對他/她有幫助

4. OT

   OpenTable食客

   Tahoe3則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Nice Valentine’s dinner, promptly seated with our reservation. Very crowded. Food was great with a little longer than anticipated delivery, but the place was packed for Valentine’s Day. Our server, Marianna, was terrific!
   

   BJ's Restaurant & Brewhouse - Reno已於2025年2月16日​回覆

   Thank you for your wonderful review! We're thrilled to hear you enjoyed your Valentine's dinner and that Marianna provided excellent service. We appreciate your understanding during the busy evening and look forward to welcoming you back for another great experience!
   

   請問這對你有幫助嗎？

5. J

   Jill

   Charleston3則評論

   5.0

   在2025年2月8日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   The meal and service were great. Food came out quickly.
   

   BJ's Restaurant & Brewhouse - Reno已於2025年2月14日​回覆

   Thank you, Jill! We're thrilled to hear you enjoyed your meal and the quick service. Our team works hard to ensure a great experience, and your feedback means a lot to us. Hope to see you again soon!
   

   請問這對你有幫助嗎？

6. A

   Arron

   Tahoe1則評論

   5.0

   在2025年2月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   I dont like writing these. Was the stars not enough?
   

   BJ's Restaurant & Brewhouse - Reno已於2025年2月5日​回覆

   We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
   

   請問這對你有幫助嗎？

7. L

   Linda

   Las Vegas5則評論

   4.0

   在2025年2月3日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   We love the prime rib special. Our waiter forgot a few things but food was great.
   

   BJ's Restaurant & Brewhouse - Reno已於2025年2月5日​回覆

   Thanks for your feedback, Linda! We're thrilled to hear you enjoyed the prime rib special. We appreciate your understanding regarding the waiter's oversight and will work on improving our service. Looking forward to welcoming you back for another delicious meal!
   

   請問這對你有幫助嗎？

8. A

   Amanda

   Tahoe2則評論

   1.0

   在2025年2月1日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   I had a terrible experience last weekend at BJ's and gave them another chance this week. Even with a reservation it was 10+ minutes to get seated. When we were seated drink orders were taken quickly but drinks weren't delivered quickly and were NEVER refilled. A single appetizer took 45+ minutes and only arrived after we asked for the second time. It was an additional 30 minutes before dinner arrived. Dinner was cold and had obviously been sitting for a while. The server promptly delivered the check with the food. Charging us was the only thing the restaurant seemed to do with speed or efficiency. Very disappointed again. Definitely learned the lesson not to expect BJ's to redeem themselves.
   

   BJ's Restaurant & Brewhouse - Reno已於2025年2月2日​回覆

   Thank you for sharing your experience Amanda. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   San Francisco1則評論

   5.0

   在2025年1月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I’ve never been disappointed: it’s a very good restaurant in my opinion. So, ⭐️⭐️⭐️⭐️⭐️
   

   BJ's Restaurant & Brewhouse - Reno已於2025年1月31日​回覆

   Thank you! We’re thrilled to hear you’ve consistently enjoyed your experiences with us. Your feedback means a lot to our team, and we can’t wait to welcome you back for another great meal!
   

   請問這對你有幫助嗎？

10. A

    Amanda

    Tahoe2則評論

    3.0

    在2025年1月25日用過餐

    1. 整體 3
    2. 食物 1
    3. 服務 2
    4. 氛圍 3

    We waited an hour for appetizers and the manger brought them over cold. We never even ordered a main course item. We ended up late to our movie waiting so long.
    

    BJ's Restaurant & Brewhouse - Reno已於2025年1月28日​回覆

    We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Reno restaurant. Allow us a few days to get back to you. Thank you.
    

    請問這對你有幫助嗎？