BJ's Restaurant & Brewhouse - Round Rock

BJ's Restaurant & Brewhouse - Round Rock 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   DeAnn

   Chicago1則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   The service was extremely slow, and every single one of our receipts had to be redone, some more than once. We ordered off the Pizzookie meal deal soups and salads, very simple stuff. Food came out ok, the pizzookies took FOREVER. We were there for 2.5 hours which is insane for soup, salad and dessert.
   

   BJ's Restaurant & Brewhouse - Round Rock已在5天前回覆

   Thank you for sharing your experience DeAnn. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   請問這對你有幫助嗎？

2. D

   Daniela

   Austin1則評論

   3.0

   在2025年2月22日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Food was amazing as always, our waitress was so respectful and sweet! the only thing is that if you put a reservation at a certain time and you get there at a good time and even before the reservation time, then it is their responsibility to get you seated right away. I had a reservation at 7 pm and we did not get seated until like 7:35 - 7:40 pm. I understand it was busy and everything but if it is going to be like that even with reservations then it is better to not even try and make a reservation online with them. But in general everything was amazing and we did have a very good time.
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月25日​回覆

   Thank you for your feedback, Daniela! We’re thrilled to hear you enjoyed the food and service. We apologize for the delay in seating and appreciate your patience. Your experience is important to us, and we’ll work on improving our reservation process. We hope to welcome you back soon!
   

   請問這對你有幫助嗎？

3. D

   Daniel

   Austin1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 1

   Food was cold and the wait was long even with a reservation. Waiter was polite and accommodating but manager was visibly "checked out".
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月16日​回覆

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Daniel restaurant. Allow us a few days to get back to you. Thank you.
   

   請問這對你有幫助嗎？

4. A

   Aidan

   Austin1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   Valentine’s Day so obvious it was gonna be busy but we had a reservation at 6. Got seated quickly and got drinks and appetizers fast. Our food took two and a half hours to get to us at which point we just decided to take it home and even then it was just mediocre. May try bj’s again but this experience was awful.
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月18日​回覆

   Hi Aidan. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   請問這對你有幫助嗎？

5. T

   Tim

   Phoenix2則評論

   4.0

   在2025年2月14日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   It was Valentine’s Day, but our waiter seemed oblivious to any needs of the patrons.
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月17日​回覆

   Tim, thanks for sharing your experience. We’re glad you enjoyed your visit overall but are sorry to hear about the service. We’ll be sure to address this with our team to improve for future occasions. Your feedback is invaluable to us!
   

   請問這對你有幫助嗎？

6. G

   Gilbert

   Chicago1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Good food. Menu to many options but overall great experience. Our server Braliyn was excellent even with his section full.
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月17日​回覆

   Thank you for the fantastic feedback, Gilbert! We're thrilled to hear you enjoyed the food and had a great experience with Braliyn. We appreciate your support and hope to see you again soon to explore more of our menu!
   

   請問這對你有幫助嗎？

7. E

   Elaine

   Austin4則評論

   5.0

   在2025年2月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Our server , Samantha, was great . My fish and chips was wonderful and the fish was cooked perfectly .
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年2月10日​回覆

   Thank you, Elaine! We’re thrilled to hear you enjoyed your fish and chips and that Samantha provided great service. Your feedback means a lot to us, and we can’t wait to welcome you back for another delicious meal!
   

   請問這對你有幫助嗎？

8. J

   Julia

   Austin3則評論

   4.0

   在2025年1月25日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 5
   4. 氛圍 5

   We love going to BJ's but tonight the steak was overcooked as was shrimp...disappointing. Ask for rare, maybe it will come out ok. The appetizer trio great but had to wait on extra chips then our food came. My husband liked the jambalaya and pot stickers were yum! Our waitress was wonderful but service was slow with drinks. It was Friday evening at 6:30 though so all in all good and we will return just doubtful we'll order steak.
   

   BJ's Restaurant & Brewhouse - Round Rock已於2025年1月25日​回覆

   Thanks for your feedback, Julia! We're glad you enjoyed the appetizer trio and your husband's dishes. We apologize for the steak and shrimp not meeting expectations and the slow service during peak hours. We appreciate your understanding and look forward to welcoming you back for a better experience!
   

   請問這對你有幫助嗎？

9. M

   Mary

   Austin1則評論

   3.0

   在2025年1月19日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Great atmosphere, cold inside the bldg, great food and pleasant staff.
   

   • 

   BJ's Restaurant & Brewhouse - Round Rock已於2025年1月21日​回覆

   Thanks for your feedback, Mary! We’re glad you enjoyed the atmosphere, food, and our staff. We appreciate your note about the temperature and will look into it to ensure a more comfortable experience for everyone. Hope to see you again soon!
   

   請問這對你有幫助嗎？

10. J

    Joe

    New Orleans2則評論

    5.0

    在2025年1月4日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Food was very good and our server was excellent. If back in the area we would eat there again.
    

    BJ's Restaurant & Brewhouse - Round Rock已於2025年1月11日​回覆

    Thanks, Joe! We're thrilled to hear you enjoyed the food and received excellent service. We can't wait to welcome you back next time you're in the area!
    

    請問這對你有幫助嗎？