BJ's Restaurant & Brewhouse - Richmond

BJ's Restaurant & Brewhouse - Richmond 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. p

   photoguy

   Raleigh15則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   The food was a true gastronomic delight, and drinks were spot-on perfect! Service was excellent once a server was finally available to work the section we were seated in. We arrived promptly at our reserved time, but 35 minutes passed before anyone spoke to, or greeted us. All the tables around us were being served, but we were completely ignored. Nine servers were standing around the register, but none spoke to, or acknowledged our existence until we decided to leave. We only stayed because it was after 10 pm by then and there were no other options for dinner in the area. The ambiance appeared welcoming and designed to accommodate many guests. However this was a one time visit for us after our experience.
   

   BJ's Restaurant & Brewhouse - Richmond已在今天回覆

   Thank you for sharing your experience. We're thrilled you enjoyed the food and drinks, but we sincerely apologize for the service delay. Your feedback is invaluable, and we'll address this with our team to ensure a more welcoming experience in the future. We appreciate your input!
   

   請問這對你有幫助嗎？

2. T

   Tony VIP

   San Francisco5則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   The table we were sitting at was tight, but the food was great
   

   BJ's Restaurant & Brewhouse - Richmond已於2025年3月5日​回覆

   Thanks for the awesome review, Tony! We're thrilled to hear you enjoyed the food. We appreciate your feedback about the seating and will take it into consideration. Hope to see you again soon for another great meal!
   

   請問這對你有幫助嗎？

3. T

   Tymesha

   Miami2則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Waiter wasn't as attentive as they should have been
   

   BJ's Restaurant & Brewhouse - Richmond已於2025年2月16日​回覆

   Thanks for your feedback, Tymesha. We’re sorry to hear that your experience didn’t meet expectations. We’ll address this with our team to ensure better service in the future. Your input helps us improve, and we hope to provide you with a more attentive experience next time!
   

   請問這對你有幫助嗎？

4. R

   Ron

   Washington DC6則評論

   5.0

   在2025年1月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Outstanding burgers last night! Great service and great smiles!!
   

   BJ's Restaurant & Brewhouse - Richmond已於2025年1月10日​回覆

   Thanks, Ron! We're thrilled you enjoyed our burgers and experienced great service. Our team loves what they do, and it's fantastic to hear they made your visit special. We can't wait to serve you again soon!
   

   請問這對你有幫助嗎？

5. V

   Vonda

   Richmond11則評論

   5.0

   在2024年12月31日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Went for New Year’s Eve food was great one steak was overcooked but other then that it was perfect! Dessert was delicious!
   

   BJ's Restaurant & Brewhouse - Richmond已於2025年1月3日​回覆

   Thanks for the fantastic review, Vonda! We're thrilled you enjoyed the food and dessert on New Year's Eve. We appreciate your feedback about the steak and will make sure to address it. Looking forward to welcoming you back soon for another great experience!
   

   請問這對你有幫助嗎？

6. L

   Lillian

   Richmond7則評論

   4.0

   在2024年12月30日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   The protien bowl was good and the warm chocolate chip cookie with ice cream was delicious
   

   BJ's Restaurant & Brewhouse - Richmond已於2024年12月31日​回覆

   Thanks for your feedback, Lillian! We're glad you enjoyed the protein bowl and loved the warm chocolate chip cookie with ice cream. We appreciate your support and hope to see you again soon for more tasty treats!
   

   請問這對你有幫助嗎？

7. S

   Shareka

   Washington DC1則評論

   2.0

   在2024年12月27日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   Reservation was canceled by restaurant. Had to call and get that taken care of. Service was super slow. However, the staff were kind and my food was decent. My friends did not like theirs
   

   BJ's Restaurant & Brewhouse - Richmond已於2024年12月31日​回覆

   Shareka, we appreciate your feedback and are sorry to hear about your experience. We strive for excellent service and will address your concerns to ensure improvements. We're glad you enjoyed the food and kindness of our staff, and hope to provide a better experience next time.
   

   請問這對你有幫助嗎？

8. D

   Daniel

   Richmond4則評論

   5.0

   在2024年11月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   With a large group on a busy evening, they did a great job and food was delicious and service was great.
   

   BJ's Restaurant & Brewhouse - Richmond已於2024年11月18日​回覆

   Thanks for the fantastic review, Daniel! We're thrilled to hear you enjoyed the food and service, even on a busy night. It's always our goal to provide a great experience for our guests. Hope to see you and your group again soon!
   

   請問這對你有幫助嗎？

9. K

   Kim

   Washington DC1則評論

   3.0

   在2024年10月26日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   Comparing this BJ's to one in Florida, this was disappointing for the food. Service was good.
   

   BJ's Restaurant & Brewhouse - Richmond已於2024年10月28日​回覆

   Thanks for your feedback, Kim! We're glad to hear that you enjoyed the service but are sorry to learn that the food didn’t meet your expectations. We appreciate your insights and will work on improving our menu offerings to better serve our guests.
   

   請問這對你有幫助嗎？

10. M

    Michael VIP

    Los Angeles95則評論

    5.0

    在2024年10月20日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    We have visited BJ'Sany times at many locations. The quality of service is consistently high. While it is a sports bar, you can still have a peaceful meal. Their food selection is very good. I give them 5 stars.
    

    BJ's Restaurant & Brewhouse - Richmond已於2024年10月23日​回覆

    Thank you, Michael! We’re thrilled to hear that you consistently enjoy your visits to BJ's and appreciate our quality service. It's great to know you find the atmosphere both lively and peaceful. We look forward to welcoming you back for more delicious meals!
    

    請問這對你有幫助嗎？