- 整體 3
- 食物 2
- 服務 1
- 氛圍 4
This restaurant is beautiful and the view is gorgeous.
However, none of the lights outside the front door were lit and therefore the entry was not only icy and slippery but also so dark that we questioned whether the restaurant was open and also presented a significant safety hazard. So I mentioned my concerns to the hostess as we were seated.
Our server was slow and 3 of the 4 entrees we ordered were incorrectly prepared (the salmon was cold, the filet which was ordered medium rare was well done, and one was a different entree than what was ordered). Although the restaurant quickly provided the correct entree, they must have commandeered someone else’s order to accommodate my husband.
The servers comment upon realizing that she had ordered the wrong entree was that since we had shared several appetizers that we “would not wither away”.
The wine was not presented before being opened at our table. The server did not wait for us to approve before pouring /leaving the table.
As we were leaving, the lights at the front door were still off.
While we were waiting for the car to pull around, the hostess locked the the front doors (8:30pm with a half a dozen tables still seated) and her comment was that she was locking people out.
In my mind it is inappropriate to lock the front door while numerous patrons are seated particularly since the foyer is separated from the hostess stand and should any patron need to retrieve an item from the car or step out for a moment they would not be able to re-enter.
In all a disappointing experience for a restaurant with so much potential (although it was memorable for all the wrong reasons).
We did not stay for dessert.