- 整體 2
- 食物 2
- 服務 1
- 氛圍 4
We had high hopes for this, and unfortunately, we were let down. We had a reservation for 8:00pm and didn't get seated until 8:30, and we honestly weren't that upset about it because it was Valentine's Day, and they even gave us a free app to make up for it, but that part wasn't too bad. However, we waited for over an hour for our food, and our waitress only checked up on us once.. and had she not seen we had gotten upset from seeing other couples who sat after us eat, I don't think she would have remembered. The food finally came out and she came with what we assumed was the manager and they asked us if we'd like another free drink or anything and we just said no because at that point we were just hungry. They surprisingly did not ask us to cut open the steaks to see if they were cooked right (mine was not and she saw me from where she was standing). Once she saw me she then asked if I wanted to throw it back on the grill and I just said no so I could eat, AND to top it off our sides were cold/lukewarm, felt like they had been reheated. They did take a % off of the bill for the wait for the food, and we didn't even tell them about the cold sides. And although the adjusted ticket was appreciated, we would have much rather paid the full price and had excellent food because we had heard good things and that was the last steak house we hadn't been to. Really sad and would love to try it again but I just don't know if it's worth it. :(