OT
OpenTable食客
Charlotte1則評論
- 整體 2
- 食物 2
- 服務 2
- 氛圍 5
The website says the dress is business casual, but it was casual casual! Very touristy, men in shorts and hoodies. My husband wore a sport coat, and I wore a dress. We were VERY overdressed. The waitress spilled food on my husband’s shoes, but it really wasn’t her fault because the cheese board we ordered was way too crowded with items. Next, a waiter had just bussed a table and had a large stack of plates with too much silverware, the waiter actually knicked my arm with a knife. I don’t think he even realized it. Food was not good and not good quality. The building is gorgeous, the lighting and ambience are lovely. Food was not good.
Brasserie la Banque已在2天前回覆Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take all feedback seriously and will be addressing the issues you mentioned to ensure we provide the best service possible. Our goal is always to provide a welcoming and delicious experience, and we truly regret we missed the mark during your visit.
We’d love the opportunity to make things right. Please feel free to reach out to us directly if you'd like to discuss your visit further. We hope to welcome you back soon and provide the experience you were expecting.
Best,
Alicia Williams - AGM