- 整體 3
- 食物 4
- 服務 3
- 氛圍 4
I first dined at Brasserie of Light over three years ago, and while the location and ambiance remain as stunning as ever, my recent visit left me with mixed feelings.
To start with the positives: the food was beautifully presented, and the setting is undoubtedly gorgeous, making it a great spot for a special occasion. However, some aspects of the service and food were underwhelming. The staff was a mixed bag—while some were incredibly friendly and attentive, others seemed either uninterested or distracted, which impacted the overall experience.
Unfortunately, the food didn’t quite hit the mark this time. The chicken, while plated beautifully, was a bit dry, and the fries had to be sent back because they were cold. On top of that, despite requesting a specific seating area when making the reservation, we weren’t seated in our preferred spot.
Overall, Brasserie of Light still has a lot going for it with its stunning decor and central location, but I’d hoped for a smoother, more consistent experience, especially given my fond memories of dining here in the past. I’d consider giving it another try, but I’d hope for some improvements in service and attention to detail next time.
Brasserie of Light已在1天前回覆Thank you for your feedback.
We're glad you enjoyed the ambiance and food presentation, but we're sorry to hear the service and food didn't meet expectations this time.
We’ll address the service inconsistencies with our team and ensure quality checks are improved in the kitchen. We also apologize for not accommodating your seating preference and will take that into account for future reservations.
We appreciate your loyalty and hope to welcome you back soon for a smoother experience.