Braven

Braven 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Mitch VIP

   New York City17則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Alex was an amazing server and we really enjoyed our experience
   

   Braven已在5天前回覆

   Hi Mitch, thank you so much for the 5-star review! We’re thrilled to hear you had a great time with us and that Alex helped make your visit so memorable. Your feedback means a lot, and we look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Edmonton1則評論

   2.0

   在2025年4月12日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   I had a reservation with Braven on Friday, April 11, 2025 for six (6) people at 8:30pm. I have been to the restaurant many times before, and I love the food, ambience, and service. On this specific day, I was entertaining a corporate client from Vancouver. I wanted to share that I was extremely dissatisfied with the service. Our server did not attend to us for 10-15 minutes to take our drink order after we were seated, and then the drinks did not arrive for an additional 10-15 minutes after that. I let one of the other staff members there know, as we could not locate our server, that service was quite slow. When we ordered dinner, we were debating between two different steaks, and I specifically asked to order only one; however, the server brought out two. The tomahawk steak was supposed to be cooked medium rare, and came out blue rare. The food was largely cold, and everyone on the table felt the same about the service and the food quality. I asked the server for finishing salt, which they usually bring out in a small bowl which you can sprinkle on your steak; however, he brought out a salt grinder and left it on the table. The final bill was $1008.26. I was expecting a bill in the $800-$1000 for this evening, this is not what upset me; however, the service, timing, and quality of the food was poor. I hope this feedback is shared with the server from this evening, as it left me feeling quite upset and unlikely to return.
   

   Braven已在5天前回覆

   Hi, thank you for sharing your review. Please know that we have received your direct message and our management team is looking into your experience. We appreciate your patience, and will get back to you as soon as possible. Thank you.
   

   請問這對你有幫助嗎？

3. R

   Rose

   Edmonton13則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   The food was amazing. Pork chop was cooked to perfection. Mashed potatoes were the best we’ve ever had. Steak was juicy and tender. Wagyu is like butter. Soooo good!
   

   Braven已在7天前回覆

   Hi Rose, we're so glad to hear that Braven's flavors and quality made such a great impression! Thank you so much for the fantastic feedback—we truly appreciate it. We can’t wait to welcome you back for another delicious experience soon!
   

   請問這對你有幫助嗎？

4. K

   Kim

   Vancouver1則評論

   3.0

   在2025年4月12日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   Food was good. The house music was so loud we could barely carry on a conversation. Also the addition of tvs in the restaurant made it feel more lounge like than high end restaurant. The service was slow. I would say Braven was like an over priced Joeys. Very disappointed since our last visit a couple years ago which was more like the high end restaurant it’s presented as. Will not go back.
   

   Braven已在7天前回覆

   Hi Kim, thank you for sharing your experience with us. We understand how important the ambiance is for a memorable dining experience, and we're disappointed to hear that we failed your expectations this time. We thank you again for your honest comments—they help us improve, and we sincerely hope there’s a chance to welcome you back in the future.
   

   請問這對你有幫助嗎？

5. N

   Nataliia

   Edmonton2則評論

   1.0

   在2025年4月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   We chose Braven to celebrate a birthday and made a reservation in advance. Despite informing them of a slight delay, we still had to wait about 10 minutes for our table to be prepared upon arrival. I ordered an Aperol Spritz, but the cocktail was not as expected – the taste was very weak, and the drink lacked the bright freshness that you usually expect from it. The food was no better: my boyfriend’s burger was so disappointing that he only ate the fries, and the meat was completely flavorless. My pork was tough, with fatty streaks – I had to literally chew through it. My brother’s pasta had dry, tough chicken, although the pasta itself was tasty. In the end, everything was so disappointing that we lost the desire to order dessert, and our mood was already spoiled. When it came time to pay, the waiter rudely asked why we hadn’t left a tip. It was extremely unprofessional and unpleasant. We expected a much higher level of service and food quality from a restaurant of this caliber, but unfortunately, Braven let us down.
   

   Braven已於2025年4月4日​回覆

   Hi Nataliia, thank you for sharing your feedback. We truly value all reviews, and we appreciate you bringing your experience to our attention. We’re committed to providing respectful and attentive service, and we’ll be reviewing your comments to ensure a smooth experience for all our guests. We look forward to the opportunity to welcome you back!
   

   請問這對你有幫助嗎？

6. B

   Bob VIP

   Edmonton6則評論

   3.0

   在2025年3月30日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   We’ve eaten here before and always found the experience top notch but on this visit happened to order 2x identical New York’s but found them to be quite different and each below our expectations indifferent ways (one overly charred and the other perfectly charred but under seasoned). Wouldn’t normally object but in the realm of high end steak houses you do expect high end consistency in their steaks
   

   Braven已於2025年4月2日​回覆

   Hi Bob, thank you for taking the time to share your thoughts with us. Consistency is important to us, and we're sorry to hear that your recent New York steaks didn’t meet your expectations. Please feel free to send us a message through our website, if you would like to discuss your experience with us further. We will absolutely take your feedback to heart and hope you’ll give us another chance to provide the experience you’ve come to expect from us.
   

   請問這對你有幫助嗎？

7. R

   Rob

   Edmonton1則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   Very pricey for what you get. Food was alright, for the price expectations were very high. Parking was difficult, very noisy, service was good.
   

   Braven已於2025年3月31日​回覆

   Hi Rob, We strive to offer high-quality dishes and a welcoming environment, and we truly appreciate your comments about our service. We’ll also take your feedback about parking and noise into consideration as we work to improve the overall guest experience. Thank you! We hope to have the opportunity to welcome you back and provide an even better visit next time.
   

   請問這對你有幫助嗎？

8. C

   Cliff VIP

   Hawaii12則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It’s home. Fabulous food, and fabulous people. Always a great experience!
   

   Braven已於2025年3月31日​回覆

   Hi Cliff, We're thrilled to hear that you feel at home with us. We can’t wait to have you back for another amazing experience!
   

   請問這對你有幫助嗎？

9. F

   Francine

   San Francisco4則評論

   4.0

   在2025年3月27日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   The restaurant had a great atmosphere and was cool decor. But we found the portions to be small, in particular the scallops were $30 for three small scallops and the flavour was bland. Also the pressed sushi was bland and it had too much rice. 
   

   Braven已於2025年4月10日​回覆

   Hi Francine, thank you for taking the time to share your experience with us. We're really glad you enjoyed the atmosphere and décor—our team puts a lot of thought into creating a unique vibe. That said, we're sorry to hear the food didn’t meet your expectations, especially with the scallops and pressed sushi. Your feedback is truly appreciated, and we’ll be sharing it with our culinary team as we always aim to improve. We hope you’ll consider giving us another try in the future!
   

   請問這對你有幫助嗎？

10. D

    Dave

    Edmonton4則評論

    5.0

    在2025年3月27日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 3

    Lisa's level of service was friendly and professional as usual. I have dinned at Braven at least 10 times this hockey season. It is my go to place for clients and friends before hockey games. Good job by all! Much appreciated. We shall see you soon again . Thanks DG
    

    Braven已於2025年3月27日​回覆

    Hi Dave, thank you so much for the kind words! We’re thrilled to hear that Lisa continues to provide you with friendly and professional service. It’s wonderful to know that Braven has become your go-to spot before hockey games. We truly appreciate your continued support, and we can’t wait to welcome you back soon. Thanks again, and we look forward to seeing you next time!
    

    請問這對你有幫助嗎？