Brio Italian Grille - Naples - Waterside

Brio Italian Grille - Naples - Waterside 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   James VIP

   Naples86則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   We had a wonderful lunch, the food was very good. Will be back. .
   

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2. PD

   PrimoDZ VIP

   Caribbean8則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 4

   The worst flatbread pizza, it was almost paper thin, the pepperoni flavor was hidden by a lot of parmesan cheese. My wife specifically asked for no mushrooms and no asparagus and they with the plate anyway. The waiter tried to explain that the mushrooms were part of the sauce. The beer and the wine were not cold, the waiter said the refrigerator could not do any better. Poor excuses.
   

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3. j

   jeff VIP

   St. Louis7則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Service wasn't the best. Had to ask for drink refills every single time. Order was wrong with no apology. Food was so so.
   

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4. N

   Nancy Barefoot

   Indiana1則評論

   2.0

   在5天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   Brio used to be in our regular rotation but it had been declining in the last couple of seasons. We thought we would give it a shot because we could get a reservation in only 5 days for a Friday night before a nearby concert. Ominous beginning: hostess seemed put out that we arrived on time for our reservation, my table service was wrapped in a brown-stained white napkin (yuk). Service was so uneven: after an unusually long wait our drink order was taken, water arrived immediately, another person tried to give us water & was surprised we had it, another wait & one basket of 3 small bread pieces delivered for 4 people but a passing server heard my comment & pleasantly gave us another along with large slabs of butter but no oil. Still no drinks, found the server who went into a LONG explanation/rant about bar service & why we had no drinks. Cocktail eventually appeared with salad (another yuk). Table totally full of baskets, plates, etc by now. They tried to serve our entrees when I had eaten one bite of salad. Rejected this. Ordered glass of wine. After salads finished, entrees that had been kept nicely warm reappeared & table cleared of some clutter. Entrees were OK but not memorable. Wine came with check. Brio permanently deleted from our list in Naples.
   

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5. J

   Joy VIP

   Naples10則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   The food was excellent, but the restaurant appeared to be very short staffed.
   

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6. B

   Bruce

   Naples29則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A marked improvement in service based on our two previous experiences. Food continues to be quite good.
   

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7. F

   Frederick

   Chicago3則評論

   1.0

   在6天前用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Our family was looking forward to a fun night at Brio. The reservation for the 8 of us was for 6pm to accommodate three children 11, 9 and 4, who enjoy an early dinner (and who get really cranky if they go much later than that). We arrived on time, but had a 40 minute wait for our table! The restaurant was low on staff, we were told....really? Thursday night during season in Naples???? We were finally seated, but it was another 20 minutes before we were offered water and menus. We ordered as quickly as possible, and rightly anticipated that we would not be offered more water or have the opportunity for more than one drink order. Our 11 year old was so disappointed in his pizza that his mom took him to get a hamburger on the way home. While our server was very kind, he couldn't make up for the disappointing wait for seating, ordering and serving. It will be a while before we go back.
   

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8. OT

   OpenTable食客 VIP

   Naples2則評論

   2.0

   在6天前用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   Very crowded with slow service and poor managerial oversight. We needed to get to an event, advised the server in advance, but had less than 10 minutes to eat after waiting over an hour. We then had to ask for our checks, which needed to be corrected twice. This was not an isolated event. The manager offered no compensation for multiple issues. This restaurant has generally good food but is not staffed for larger crowds. This was a very stressful dinner and we are unlikely to return.
   

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9. M

   Marianne VIP

   Indiana207則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic experience! Beautiful restaurant, fabulous food and outstanding service! We'll be back!!!
   

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10. D

    Donna

    Chicago15則評論

    5.0

    在2025年3月10日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Always enjoy lunch with friends at Brio! Food is great and love sitting outside around bar area sipping a nice glass of wine with great conversation.
    

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