Burntwood Tavern - Brecksville

Burntwood Tavern - Brecksville 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Bryan

   Cleveland1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service. Happy Hour specials good value and appetizers were great! No complaints. Will come back for sure!
   

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2. b

   beth VIP

   Cleveland2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a great dining experience with Tetiana as our waitress. The lobster bisque soup at BT is the bomb.
   

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3. R

   Rachel VIP

   Cleveland40則評論

   3.0

   在2025年3月12日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   I’ve been to several different Burntwood Tavern locations and this one is very rustic and cozy. The Rasta Pasta isy favorite menu option!!
   

   Burntwood Tavern - Brecksville已於2025年3月15日​回覆

   Hi Rachel, Thank you for your kind words, they mean the world to us. Tetiana sure is a keeper and we will pass along the compliment! Marg PS-Rasta Pasta is a favorite of mine too !!
   

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4. SJ

   ShelbyJ VIP

   Cleveland11則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food was amazing, but the service was impeccable! I made a reservation for a larger party and we had a person in a wheelchair and a baby. They put us at the perfect table and showed me around to where they could park and enter with the wheelchair. They went above and beyond to make sure we were comfortable. Tess showed me around the day before and our waiter, Aaron (if I remember correctly) were both amazing. Thank you!
   

   Burntwood Tavern - Brecksville已於2025年3月9日​回覆

   Hi Shelby, This is awesome to hear! We are so glad you enjoyed the food and our services. We truly enjoyed serving all of you. Come again soon, we look forward to seeing your party. Marg
   

   請問這對你有幫助嗎？

5. E

   Elizabeth

   Cleveland5則評論

   3.0

   在2025年2月23日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   I’ve been to Burntwood many times before, so you know what to expect. We sat a long time before our server came to get us drinks. We sat even longer waiting for her to come back. We talk A LOT, so time can quickly pass and we all looked around wondering where she had disappeared to. We got the tots to start- a little salty, but they’re SO good. I got the club, no thank you. Hard bun. Felt impossible to eat. Got a wedge salad on the side- no dressing. We know how long it took for her to come back so it was quite some time before I was able to eat that. Overall, it’s not that we won’t go back- just hopefully with a different server, and I’ll get apps as my entree.
   

   Burntwood Tavern - Brecksville已於2025年2月24日​回覆

   Elizabeth, thank you for your feedback and for being a returning guest. I sincerely apologize for the delays in service and the issues with your meal. This is not the experience we aim to provide, and I will be addressing your concerns with our team to ensure better service moving forward. We truly appreciate your honestly and hope to have the opportunity to provide you with a much better experience in the future. Please feel free to reach out to me directly anytime Jordan Fried General Manager
   

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6. b

   ben VIP

   Cleveland21則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   A historical building and well maintained to keep the charm. Even more wonderful in the summer to sit outside. Our server Jake was attentive and helpful. Ask for him.
   

   Burntwood Tavern - Brecksville已於2025年2月17日​回覆

   Hi Ben, We are so happy you enjoyed your time with us. It's great to hear! Jake sure is a keeper I am glad he provided excellent service, Hope to see you soon. Marg
   

   請問這對你有幫助嗎？

7. L

   Letitia

   Cleveland2則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 4

   I first ordered lobster bisque and my friend order the spicy shrimp maybe bang bang? But thr soup was very good and the shrimp was as well. Came out rather quickly. But the main dish, took a long time. Over an hour after the the apps. Understandable because it was Valentines Day, but still watched people that entered after get their food before. I ordered the Steak frites. The fries were truffle and very good although not a great portion, the steak though? Over cooked and unseasoned. Not even salt. I do not use steak sauce but requested some because of the lack of flavor on the bland and overcooked steak (I irder medium it was closer to well. Very dry). They don't have steak sauce. I ended up dipping it in the ketchup for the fries. It was way too late (8:30 reservation) to ask for them to cook it. Plus they cut it up and I suspected it wasn't allowed to rest 1st. This was my 1st visit.
   

   Burntwood Tavern - Brecksville已於2025年2月16日​回覆

   HI Letitia, Thank you for sharing your experience with us. We're so glad you enjoyed the bisque and soup. I'm so sorry your dinner was not up to par. Please let us know anytime our offerings do not meet your standards, we are happy to fix it for you. Marg
   

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8. l

   liz

   Cleveland7則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Server was great and attentive....we ordered a bunch of appetizers to share and they were all delicious! The cocktails were great as well. Thanks for a great night!
   

   Burntwood Tavern - Brecksville已於2025年2月15日​回覆

   Hi Liz, We are so happy to hear you had a great time with us. Thank you for the 5 stars we greatly appreciate you!! Marg
   

   請問這對你有幫助嗎？

9. K

   Kim

   Cleveland4則評論

   1.0

   在2025年2月14日用過餐

   1. 整體 1
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Since the kitchen was so backed up we opted to have soup and salad. French onion soup was advertised but after waiting 45 min we were told it sold out.
   

   Burntwood Tavern - Brecksville已於2025年2月16日​回覆

   Hi Kim, I am terribly sorry for not having the soup. We were a tad busy and it got away from us. Please let me know the next time your in and I will make it u p to you. Marg
   

   請問這對你有幫助嗎？

10. R

    Russ

    Cleveland1則評論

    3.0

    在2025年2月14日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 3
    4. 氛圍 4

    Long wait after being seated. Didn’t get food until 1 hour after being seated due to the holiday and staffing. They do not serve bread at this restaurant. The food was good but wasn’t hot enough. Probably sat before bringing out.
    

    Burntwood Tavern - Brecksville已於2025年2月15日​回覆

    HI Russ, I apologize for the long wait it was a holiday and we were very busy. Unfortunately we do not have bread service at the Burntwood Tavern. Anytime you are unhappy with your meal please notify a manager we will be happy to replace your dinner. We hope to see you again! Marg
    

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