- 整體 1
- 食物 1
- 服務 1
- 氛圍 3
We came back to this restaurant for a special occasion, expecting the same great experience we had in the summer. Instead, we got what can only be described as a culinary prank.
We ordered the burrata to start, they served it with a stale, sad little ice cream cone that tasted like it had been sitting in a storage closet since the early 2000s. Confused but hopeful, I politely asked for some bread and addressed the stale cone. Fifteen minutes later nothing. A food runner checked in, I mentioned we were still waiting. Another 10 minutes passed, and finally, we received… two tiny pieces of sad bread.
The cocktails? Overpriced, but that’s fine if they’re good. Mine came in a glass so sticky that every time I picked it up, I had to fight the urge to wash my hands and my life choices.
When I brought up the whole burrata-cone disaster to our waitress, she didn’t seem to care. just pure “not my problem” energy. At that point, I asked to just pay for what we had and leave. Instead of addressing anything, the waitress hit me with, “But your other food is ready.” Oh, is it? That’s cute. Maybe focus on fixing what’s already on the table before pitching the next course like a used car salesman.
As we were leaving, we noticed the manager and waitress standing at the exit, yet neither of them offered any solution or made any attempt to make things right. It was clear they couldn’t care less about our experience. For a place with prices like theirs, the lack of customer service is honestly mind-blowing
This place was such a letdown. Our Valentine’s Day dinner turned into a scavenger hunt for edible food. Thankfully, we left and grabbed sandwiches nearby, which were phenomenal. If you’re thinking about coming here, do yourself a favor skip it and go straight for the sandwiches around the corner.