Cabana Bar and Lounge

Cabana Bar and Lounge 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. R

   Rachel

   黄金海岸1則評論

   3.0

   在2025年2月14日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 2

   We booked for 5.30. Arriving at 5.15. We ordered food at 5.20 as we were going to the show at 7pm. We ordered 3 share plates. Unfortunately they were under staffed and our food didn’t come out until 6.40. We couldn’t eat all the food as we needed to be seated for show. The food was really nice and it is a lovely setting in the cabana lounge. Management just need to manage staff levels so the staff working aren’t under so much pressure.
   

   Cabana Bar and Lounge已於2025年2月21日​回覆

   Thank you for your feedback, Rachel. We’re so glad to hear you enjoyed the food and atmosphere at Cabana Lounge, but we sincerely apologise for the long wait and the impact it had on your evening. We understand how frustrating it must have been, especially with a show to catch. Your comments about staffing are appreciated, and we’ll be reviewing this with our team to ensure we’re better prepared during peak times. We truly value your support and hope to provide a much smoother experience next time. Best regards, Cabana Bar and Lounge
   

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2. M

   Maureen

   黄金海岸1則評論

   2.0

   在2025年2月14日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   We attended on 14th Feb and expecting to have a nice relaxing dinner before attending the Show. Having arrived at 5pm we ordered our meals shortly after and believe we were first to order. An hour later we still did not have our meals. Also there was not enough Bar staff to meet the demand of patrons. We where told that the delay was due to there only being one chef on duty, if that is true I question management on that choice on Valentine’s Day as obviously the Cabana Lounge was full and the club itself was packed full of people. A disappointing experience, we normally just eat at Frenzy and have never had this issue but this time we thought to try the Cabana Lounge and have been very unhappy with the experience.
   

   Cabana Bar and Lounge已於2025年2月21日​回覆

   Thank you for your feedback, Maureen. We’re really sorry to hear that your experience at Cabana Lounge didn’t meet expectations, especially on a special occasion like Valentine’s Day. We understand how frustrating the wait for meals and drinks must have been, and we sincerely apologise for the delay. Your concerns about staffing and service have been noted, and we’ll be reviewing them with our team to ensure we’re better prepared for busy nights in the future. We truly appreciate you giving Cabana Lounge a try and regret that it didn’t match the experience you’ve had at Frenzy’s. We do hope you'll give us another chance to provide a better experience.
   

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3. T

   Trudi

   昆士蘭州7則評論

   4.0

   在2025年1月18日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Great place to sit down and have fantastic cocktails and they also have a great casual menu for eats. The lounges were comfy. Service great but food took a bit long coming out but it was busy in the main area of Sharks, so we understood. All up highly recommend this bar for drinks and just relaxing and have a chat with friends.
   

   Cabana Bar and Lounge已於2025年1月24日​回覆

   Hi Trudi! 🌟 Thank you so much for taking the time to leave us a four-star review. We're thrilled to hear that you found our cabanas nice and comfy and enjoyed our delicious tapas. We truly appreciate your understanding about our food service times during busy periods - it means a lot to our team. Your recommendation means the world to us, and we can't wait to welcome you back for more delicious cocktails and tasty bites. We're looking forward to making your next visit even more memorable! The Team at Cabana
   

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4. G

   Gemma

   黄金海岸1則評論

   5.0

   在2024年10月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food is great. The Dj is absolutely amazing! Would definitely recommend to people
   

   Cabana Bar and Lounge已於2024年10月10日​回覆

   Thank you so much for your review, Gemma! We are so happy to hear you enjoyed our food and DJ. We can't wait to have you back with us soon.
   

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5. OT

   OpenTable食客

   黄金海岸2則評論

   4.0

   在2024年6月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   Lovely and cozy atmosphere and foods were so reasonable.
   

   Cabana Bar and Lounge已於2024年7月5日​回覆

   Thank you for your review! We're thrilled to hear that you enjoyed your visit to our Cabana Bar. We hope to welcome you back again soon. :)
   

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6. NV

   NicoleV

   黄金海岸3則評論

   1.0

   在2024年3月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 4

   I booked for my birthday. A couple of times during the evening, glasses were cleared from our table without the drink being finished. I understand that a gin or vodka based drink can easily be mistaken for melted ice. The first time the drink was cleared, we gave the benefit of the doubt but after the second time, one of my friends approached the bar to bring this to their attention and spoke to a woman with a very long brown ponytail. I am not sure what was said back and forth, but she went beserk, screaming at him hysterically, loud enough so everyone looked over at her. She was leaning over the bar, actually screaming in his face. Other bar staff were trying to calm her down, and the situation ended when my friend walked away from the bar,,came and sat back down and suggested we buy our drinks from our in the main bar in the Sharks club from now on.. I don't know what was said, and obviously the conversation escalated at some point. She stormed out of the bar, slamming something behind her, still yelling as she was walking out. When she walked back in a very short while later, she was glaring at all of us.. After this, we decided my birthday celebration was well and truly ruined and overshadowed by this experience, so we all left and went home at 9.30pm. On a positive note, the team member behind the bar with the red pigtails was lovely. As we all know, the customer is not always right and no doubt my friend and this woman had some stem words for each other, but she could have handled the situation a lot better than she did. If she felt she was losing her temper to that extent, she could have walked away or asked a colleague to deal with it. Very disturbing.
   

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7. SM

   SallyM

   黄金海岸1則評論

   4.0

   在2024年2月16日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   the food was excellent, we had 4 different platters and didn't have one bad dish. The gluten free choices were also really tasty. Really good value for money Once inside the Cabana lounge its easy to forget that its part of the Sharks club
   

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8. OT

   OpenTable食客

   黄金海岸1則評論

   4.0

   在2023年12月2日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 3
   4. 氛圍 5

   I love the vibe of the cabana bar. Great live DJ. The food was good but not the churros and one of our orders didn’t get delivered until we reminded them and then it took a while but will definitely visit again. It’s great that the Sharks club allows for you to get food from other areas too in case guests aren’t happy with the cabana menu. We had one guest get some hot chips from the other cafe and bring them into the cabana which was really good. It is an open space so no air con so it was warm when we visited but after our time at cabana we were able to go to the sharks area to cool off.
   

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9. PG

   PhillipG

   黄金海岸2則評論

   5.0

   在2023年9月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place for a family catchup, the platters are awesome, plenty to eat
   

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10. J

    Juliet

    黄金海岸1則評論

    5.0

    在2023年7月28日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Great spot for drinks and music. Food is really good.
    

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