- 整體 1
- 食物 2
- 服務 1
- 氛圍 4
I rarely leave reviews but my experience here left me incredulous. I have NEVER experienced service worse than this, anywhere, ever. My friend & I arrived b4 the main restaurant was open & we sat at the bar & ordered tapas b/c we didn’t want a full mean & we didn't have time for a full dining experience. We ordered two Coronas, which were warm, so we asked the bartender if we could please have cold beers. He took the beers & agreed that they were warm & he replaced them. We ordered Tapas & received them & that was the last time ANYONE said a word to us or noticed us. There were 4 or 5 wait staff & 1 bartender. My friend tried to get the attention of someone or make eye contact with anyone so we could ask for napkins… finally, we had to find our own. We had yucca fries, which came with a bland dipping sauce, so we thought we’d like some ketchup, and couldn’t get anyone’s attention in order to ask for some. At one point, a member of the wait staff notice the beers that we’ve had which were warm and she recapped them and put them back in the refrigerator. Never mind that my friend had had a sip of one of the beers, out of the bottle. Finally we decided that we were done and wanted to leave but we hadn’t been given the check. It was nearly comical. How many people wandered around us as if we were invisible & all we wanted was to check. It became exasperating just attempting to get someone’s attention so that we could pay. We could’ve been naked wandering around & walked out without paying, & no one would’ve noticed. I don’t even know how we eventually & finally were able to get someone’s attention & pay. I know that it was forcefully done…. I believe it required my friend to get up & literally walk to someone & touch them on the shoulder to remind anyone that we were present, just to get the check. It was as if we were COMPLETELY INVISIBLE. And that is not an exaggeration. We were invisible to the entire staff.