- 整體 1
- 食物 1
- 服務 1
- 氛圍 5
I rarely write negative reviews, but I was truly disappointed by my experience here. I had been eager to try this restaurant for some time, and when I saw they were offering a special Valentine’s Day dinner, I took the opportunity and made a reservation for their prix-fixe four-course meal.
Unfortunately, the experience fell far short of expectations. My reservation was for 8:30 PM, but I wasn’t seated until 8:50 PM. Once seated, it took about 10 minutes for our server to take our drink order and another 10 minutes before he explained the four-course menu and took our entrée selection. It was another 10 minutes before the first course—the salad—arrived. While the salad was enjoyable, that was where the positives ended.
After 40 more minutes, we still hadn’t received our second course, the appetizer. Throughout this time, our server never checked in, refilled our drinks, or even acknowledged our table. Given the lively atmosphere with music and the Valentine’s Day ambiance, I hadn’t initially realized just how long we had been waiting. However, nearly two hours in, with only the salad served, I had no choice but to leave due to my blood sugar levels dropping as I am diabetic.
For a restaurant of this caliber, offering a set menu at a premium price, I expected far better service and efficiency. With a fixed-course meal, once service begins, dishes should be brought out in a timely manner. The long delays, lack of attention from the staff, and overall experience were incredibly disappointing. I had high hopes for this meal, but unfortunately, I left frustrated and unsatisfied.