- 整體 5
- 食物 3
- 服務 5
- 氛圍 5
Overall the experience was wonderful, and the food was good. Just a couple of food things....the yorkshire pudding was a little underdone. It looked nice and brown on the outside but the inside still had some undercooked parts. A bit disappointing as that was one of the selling points of the Prime Rib dinner. Also, the prime rib came out on the cold side of warm. It was very tasty though so I didn't mind that it wasn't really warm, let alone hot. The Apple Galette was a little disappointing. My husband said it was bland, the apples tasted like dehydrated apples and had no texture, and there was no sauciness to it. For me, the apples were cut really small so the pieces that still had skin, that was all you tasted. Also, the apples were somewhat crunchy, which is surprising considering they were cut into tiny kid-size pieces. It also was not hot so the ice cream didn't get melty and saucy over the galette, and since there was such a small scoop, it didn't add any liquid to the somewhat dry apples.
But again, overall the food was delicious and we had a wonderful dinner with friends.
California English已在3天前回覆Valerie,
Thank you for taking the time to share your experience! We're so glad to hear that you enjoyed your overall evening with us and that the food was tasty, even with some areas that fell short of expectations.
We appreciate your feedback on the Yorkshire pudding, Prime Rib, and Apple Galette. We’re sorry they didn’t arrive at their absolute best.
We take pride in creating offerings that are flavorful and satisfying, and it sounds like we missed the opportunity to deliver that.
I'll be sure to touch base with our kitchen team to ensure consistency in all dishes.
We’re thrilled to hear you had a wonderful time with friends despite these hiccups. It’s our goal to provide not just good food but a memorable experience all around.
Warm regards,
Brooke
Chief of Staff