- 整體 3
- 食物 5
- 服務 2
- 氛圍 2
Sunday roast was excellent...succulent meat and plenty of veg and gravy - However, the attitude of the manager left us aghast.
In our party was a disabled person, relying on sticks for balance.
We arrived a bit early and we were told that we would have to wait for our seat in the restaurant, which was fair enough.
But, there was no adequate seating (all high stools) and we had to stand.
Opposite us, there were a group of people, with their dog sitting on a chair, paws on table, eating from a plate.
This chair could have been given to our disabled person, but it wasnt offered.
When we were shown to our table, we mentioned the scenario to the manager, who was unsympathetic, and said it was 'your own fault for arriving early' and that 'some dog owners regard their pets as their own children'!
For a start, it is unhygienic for a dog to eat off the table...but who would have been in greater need of a chair - a dog, or an elderly person that finds standing up for extended periods of time difficult!?
In our opinion, this man should never, ever be a nanager, given his attitude!
Another member of staff, however, (Greg) was very attentive and different in attitude when he came along during our meal and asked if all was ok.
Luckily, we are not from the area, so highly unlikely to frequent this place again.
Please be aware, the bar area is not disabled friendly - neither is the manager!