Carbone Vino

Carbone Vino 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Dallas1則評論

   4.0

   在2025年3月17日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 1
   4. 氛圍 4

   Got this reservation for my parents anniversary. They absolutely loved the food but waiter was not the friendliest.
   

   Carbone Vino已在3天前回覆

   Hi there, Thank you for sharing your feedback with us! We're delighted to hear that your parents enjoyed their anniversary dinner and appreciated the food at Carbone Vino. We strive to provide great service alongside great dishes, so I apologize that the interaction with your waiter didn't meet your expectations. We will certainly address this with our team to ensure a friendlier atmosphere in the future. We hope to welcome you and your family back soon for another memorable experience! Sincerely,
   

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2. I

   Ivy

   聖地亞哥18則評論

   5.0

   在2025年3月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food and service were great. Drinks were amazing! Will definitely go back!
   

   Carbone Vino已在4天前回覆

   Hi Ivy, Thank you for sharing your wonderful feedback on OpenTable! We're delighted to hear that you enjoyed the food, service, and drinks. Your enthusiasm truly makes our day. We can’t wait to welcome you back to Carbone Vino Dallas for another great experience!
   

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3. H

   Henry

   Dallas1則評論

   3.0

   在2025年3月9日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 4

   We had to wait 20 minutes past our reso for seating. The cocktails were sub par and the food was just ok.
   

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4. OT

   OpenTable食客

   Charleston3則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Incredible service and food. We had an amazing time!
   

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5. C

   Chelsea

   Miami8則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Beautiful ambiance! Very romantic atmosphere & the Spicey rig was top tier!
   

   Carbone Vino已於2025年2月26日​回覆

   Hi Chelsea, Thank you for your wonderful review on OpenTable! We're delighted to hear that you enjoyed the beautiful ambiance and found the atmosphere romantic. It's also fantastic to know that you loved the Spicy Rig—one of our favorites! We hope to see you again soon for another special evening.
   

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6. S

   Stan

   Dallas6則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The experience was nice and I’ll go back soon. The staff was pleasant and the food was delicious and plentiful. I feel the place is very exuberant and the atmosphere is appealing. Great night
   

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7. S

   Shaina

   Dallas1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   0 out of 10. Would not recommend. Food was mid to terrible: More on the terrible side.
   

   Carbone Vino已於2025年2月28日​回覆

   Hi Shaina, I sincerely apologize for your recent experience at Carbone Vino Dallas. It's disappointing to hear that we fell short in providing you with a great meal. I was hoping you could provide some specifics in regard to what items that may have detracted from your experience. I appreciate your business and hope to hear from you at your convenience. Best Regards, Mark Jodinskas
   

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8. K

   Kristen VIP

   Kansas City1則評論

   1.0

   在2025年2月13日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   I don’t even know where to start with this disaster of a dining experience. It’s honestly unbelievable how bad this was. First, I have heard so many amazing things about Carbone and Vino, I was so excited to reserve a table for my birthday and explore what all the hype was about. It was the perfect intimate setting to share with my loved one on my special day but let’s talk about the pizza. It came out looking like a piece of charcoal. The crust was so burnt, it could’ve been mistaken for a tire. Every bite tasted like licking an ashtray, and it wasn’t even the “crispy” kind of burnt — it was the "we forgot about it in the oven" kind of burnt. How does anyone mess up pizza that badly? Then came the bread. You’d think bread is easy to get right, right? WRONG. The loaf was severely burnt as well, and I was barely able to take a bit before the overwhelming flavor of burnt bread overwhelmed my taste buds. Every time I took a bite, I had to choke it down with water, but that barely helped. I’m still trying to figure out how they managed to burn something as simple as bread. And to top it off, the waiter brought a single birthday candle on a plate that fell over and almost set the table on fire! I know the waiter was trying for it to be a nice gesture. It was like a slap in the face after my horrific meal experience. No dessert or scoop of gelato literally just a candle on a plate. The candle fell over and was dripping hot wax over the plate and it was just embarrassing dinning experience. I would love to give this establishment another shot because of all the hype but not at my expense. All of this ruined my birthday celebration.
   

   • 

   Carbone Vino已於2025年2月24日​回覆

   Hi Kristen, Thank you for sharing your experience with us, and I want to sincerely apologize for the unfortunate events that unfolded on your birthday celebration. It’s upsetting to hear that both the pizza and bread did not meet the standards we strive for. This is not the typical feedback we receive from our pizza and bread and not sure if this was ever sent back or comped by management? We currently do not offer complimentary desserts for special occasions, and I apologize for the candle mishap as well. I can assure you that our pizzas are quite popular amongst our guests and I'd be happy to take care of a complimentary pizza on your next visit or similarly priced item as well as a choice of dessert. I appreciate your business and hope for the opportunity to host you again in the future. Best Regards, Mark Jodinskas
   

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9. E

   Elina

   Dallas1則評論

   3.0

   在2025年2月9日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 5

   Took a very long time to be attended and food was spaced out by 20 min per each course. Very loud and crowded. Food was good, but overpriced for what it was.
   

   Carbone Vino已於2025年2月24日​回覆

   Hi Elina, Thank you for sharing your feedback with us. I apologize for the delays in service you experienced and understand how frustrating that can be, especially in a busy setting. We're glad to hear that you enjoyed the food, though I’m sorry to learn that it didn't meet your expectations regarding pricing. I would be happy to be your direct point of contact for future requests and will make sure you are always well taken care of. I would also be happy to send a gift certificate in the amount of $100 to be used on your next visit. I appreciate your business and look forward to the opportunity to host you again in the future. Best Regards, Mark Jodinskas
   

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10. S

    Sydney

    Dallas2則評論

    1.0

    在2025年2月9日用過餐

    1. 整體 1
    2. 食物 4
    3. 服務 2
    4. 氛圍 3

    Carbone has excellent food, but extremely poor customer service. We waited almost an hour for a table we had a reservation for. They told us to wait in the crowded bar area while they prepared the table. We arrived at 8, sat by 9, ate by 10, and left by 11. Horrible birthday dinner. I would not return after this experience.
    

    Carbone Vino已於2025年2月24日​回覆

    Hi Sydney, Thank you for sharing your experience with us. We're genuinely sorry to hear that your birthday dinner at Carbone Vino didn't meet the standards we strive for, especially concerning service. It’s disappointing that you had to wait significantly longer than expected, and we understand how frustrating that can be. Please keep me as a direct point of contact for future requests so that I can make sure you are always well taken care of and seated promptly. I would also be happy to send a gift certificate in the amount of $150 towards your next visit. I appreciate your business and look forward to the opportunity to host you again in the future. Best Regards, Mark Jodinskas
    

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