Carluccio's - Marriott Heathrow

3.6

194則評論

£26至£40

義大利料理

訂位

2位

2024年12月27日

下午7:00

今天已有2人次預訂

適合團體聚餐
適合商務聚餐
鄰近首選

Enjoy classic Italian specialties at Carluccio's. Ideally located near Heathrow Airport, our signature restaurant serves prime cuts of steak, inventive pastas and a selection of on-the-go options like sandwiches and pastries.

其他資訊

餐廳風格
休閒餐飲
價位
£26至£40
料理
義大利料理
營業時間
Breakfast Daily 6:00 am–10:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–10:30 pm
電話號碼
020 8990 1100
網站
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
付款選項
Mastercard, Visa, 美國運通
Dress code
休閒服裝
外燴
Contact: heathrow.meetings@marriott.com for more information
私人派對設施
Contact: heathrow.meetings@marriott.com for more information

位置
UB3 5AN Greater London London, London Heathrow Marriott Hotel Harlington, Bath Rd,
鄰近地區
Heathrow
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
其他
啤酒, 室外吸菸區, 小餐館, 標準酒吧, 深夜, 無障礙通道, 無麩質菜單, 葡萄酒, 酒吧/酒廊, 雞尾酒

其他194位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.6

3.6（根據最近的評分）

3.7食物
3.6服務
3.8氛圍
3.4CP值

噪音 • 熱鬧

194 則評論

A
Averee
VIP
London
16則評論
2.0
16則評論
在4天前用過餐
1. 整體 2
2. 食物 2
3. 服務 2
4. 氛圍 4
We stayed at the hotel and had dinner and breakfast at Carluccio's. We had paid extra for a kids eat free + breakfast included package. When we checked in to the hotel and we asked to ensure we understood how it how worked and were told it is quite easy, they have the room number and it is all done automatically. When we arrived we mentioned the package we booked, just in case to ensure all was smooth. It was not. The people at the restaurant went to check with the front desk that this was indeed the case. We ordered, all good. Food came quickly. The calamari was deeply disappointing and lacked in flavour. The lasagna tasted like it was a frozen meal from a super market. The ravioli was delicious and the fish and chips were also incredible. Fast forward to the bill. Kids meals were on the bill. We again had to ask about the kids eat free, they again had to go through the process of verifying and checking we really had paid for this package before another bill was produced and we paid. Then to breakfast. We went through this process all over again. Mentioning when we arrived we had booked a breakfast included package, asked to ensure we knew if we could order off the menu or if it was the buffet only. Ordered the egg white omelette. The egg white was runny, to the point I did not feel safe eating it, it was that undercooked. Ordered hot chocolates for the kids, which were served so hot I had to get milk to cool them down. The cup was hot to the touch. Otherwise, decent spread available as part of the buffet. Eggs royale, ordered off the menu was good. We again asked about breakfast being included in the package we booked, and we were not sure if the drinks we ordered were or were not included. Sat there for 10 minutes while they talked to the manager + front desk. Told to sign bill for the full amount and when we checked out it would be properly reflected. Manager apologised and offered us coffee. Frustrating experience with mediocre food.
請問這對你有幫助嗎？
D
Diana
London
1則評論
5.0
1則評論
在2024年10月5日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Amazing experience at Carluccio’s for my daughters birthday. Friendly staff really helped me to arrange a special table and they were really attentive to our needs . Food was delicious and will definitely come back
Carluccio's - Marriott Heathrow已於2024年12月3日回覆
Dear Diana, Thank you very much for your wonderful review. I'm so pleased you enjoyed your dining experience at Carluccio's due to good quality food and friendly service. I look forward to welcome you back. Many thanks, Julian Thanasi
請問這對你有幫助嗎？
D
Denise
Las Vegas
1則評論
2.0
1則評論
在2024年9月29日用過餐
1. 整體 2
2. 食物 2
3. 服務 2
4. 氛圍 2
Uninterested waiter. Line and soda came as a bottle of soda water with a slice of lime as opposed to lime cordial and soda from the pump - lost in translation. My families pizzas were good but my lasagne - think cheap ready meal over cooked in oven. Manager did remove from bill which was appreciated.
Carluccio's - Marriott Heathrow已於2024年12月3日回覆
Hi Denise, Thank you for taking the time to let us know about your experience and sharing your feedback. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent such inconveniences from occurring in the future. I hope you would give us a second chance to serve you better on your next visit. Kind Regards, Julian Thanasi
請問這對你有幫助嗎？
K
Katie
London
1則評論
2.0
1則評論
在2024年9月27日用過餐
1. 整體 2
2. 食物 3
3. 服務 2
4. 氛圍 2
Service was poor. In busy times staff were unable to cope. The wrong dessert was provided. Had to wait a while for the bill. Party table behind was loud and other customers were waiting a while for service/to order. Food was average, with garlic bread overly buttered.
請問這對你有幫助嗎？
CJ
CraigJ
VIP
Glasgow
6則評論
2.0
6則評論
在2024年8月9日用過餐
1. 整體 2
2. 食物 3
3. 服務 1
4. 氛圍 4
The service was ridiculously slow. Took 15 mins to bring our waters to the table then it just snowballed fro there. I had to go to the bar myself to get a refill on water. The food was very nice.
請問這對你有幫助嗎？
C
Charlotte75
Orlando
4則評論
5.0
4則評論
在2024年7月24日用過餐
1. 整體 5
2. 食物 4
3. 服務 5
4. 氛圍 5
M husband has steak with a mushroom sauce. He said it was excellent. I had the beef ragout pasta, was tasty but could have done with being a bit hotter though
請問這對你有幫助嗎？
AN
AndrewN
London
2則評論
1.0
2則評論
在2024年7月19日用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 4
We were not given a pzza menu upon arrival. We ordered from the main menu; the food arrived 50 minutes after ordering. It was cold and had to be sent back. We could see that the restaurant was badly managed and disorganised with no effective guidance being given to staff. When we eventually got our food it was good. It then took too long to get our bill. Overall the experience was poor. This could all be remedied by having an effective manager in place to coordinate between front and back of house
請問這對你有幫助嗎？
CB
CazB
Oxford
7則評論
4.0
7則評論
在2024年7月11日用過餐
1. 整體 4
2. 食物 4
3. 服務 4
4. 氛圍 4
The tables are well layed out. We were seated at a round table for 2. It was light and airy. The staff were attentive and helpful. Also, Professional and courteous. We were impressed. The food was excellent; tasty, hot and we didn’t have to wait too long. Portions could have been a little bigger and the staff did seem to wander off when we tried to get their attention a couple of times. But apart from that it was a very enjoyable evening and we will recommend Carluccio’s at Marriot Heathrow to our friends.
請問這對你有幫助嗎？
RL
RayL
VIP
Washington DC
10則評論
5.0
10則評論
在2024年7月10日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
We had an early lunch, everyone was awesome. They went above and beyond to make sure we had a great meal. The lasagna was delicious and the rib eye was cooked and seasoned to perfection.
請問這對你有幫助嗎？
OT
OpenTable食客
Las Vegas
1則評論
3.0
1則評論
在2024年7月8日用過餐
1. 整體 3
2. 食物 5
3. 服務 2
4. 氛圍 3
food was delicious but the waiter was really quite sullen and when we tried to talk to him he wasn’t interested and then u get charged a service fee automatically when his service was not good. excellent food though
請問這對你有幫助嗎？

常見問答

目前有194位OpenTable食客評分Carluccio's - Marriott Heathrow，平均分數為3.6顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月27日

下午7:00

今天已有2人次預訂

Carluccio's - Marriott Heathrow的Google地圖

UB3 5AN Greater London London, London Heathrow Marriott Hotel Harlington, Bath Rd,

其他資訊

鄰近地區
Heathrow
營業時間
Breakfast Daily 6:00 am–10:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–10:30 pm
價位
£26至£40
料理
義大利料理
餐廳風格
休閒餐飲
Dress code
休閒服裝
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
付款選項
Mastercard, Visa, 美國運通
其他
啤酒, 室外吸菸區, 小餐館, 標準酒吧, 深夜, 無障礙通道, 無麩質菜單, 葡萄酒, 酒吧/酒廊, 雞尾酒

網站
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
電話號碼
020 8990 1100
外燴
Contact: heathrow.meetings@marriott.com for more information
私人派對設施
Contact: heathrow.meetings@marriott.com for more information

Carluccio's - Marriott Heathrow

訂位

其他資訊

菜單

其他194位顧客怎麽説

整體評分和評論

常見問答

Carluccio's - Marriott Heathrow餐廳的評分如何？

Carluccio's - Marriott Heathrow目前接受訂位嗎？

訂位

其他資訊