- 整體 3
- 食物 3
- 服務 2
- 氛圍 5
The restaurant has so much potential, but there are definite gaps in management and hospitality.
A major issue—and likely why they get so many negative reviews—is that their pricing doesn’t match their service. As someone who dines out at least twice a month at restaurants where the bill ranges from $200–$400 for two, I can confidently say the price point itself wasn’t the issue.
I usually take my adult daughter or son, who is a chef, and the food quality wasn’t the reason for my rating. The ceviche was amazing, my drink—while not strong—was tasty (though disappointing; I suspect it was just juice since I’m a lightweight, yet after three $22 drinks, I felt nothing). The burger was fantastic, and my paella, while undercooked, was well-seasoned.
If they simply improved service, the food would actually taste better. When service is bad and the bill is high, it ruins the experience. A 7/10 dish suddenly feels like a 4/10 because the poor service leaves a bad impression, making you overanalyze everything. Had I received Merois-level service with the same food, I’d have rated it a 4.2 instead of a 3. My review would’ve just noted that the drinks were weak but the ambiance was great, the ceviche was the best I’ve had, and the burger could rival Chicago’s famous Trivoli Tavern burger.
Instead, I have to say—save your money. The waiter was great but overwhelmed. Meanwhile, plenty of staff stood around, eager to clear plates and refill water but unwilling to be team players. When I asked for a bar drink refill, they said, “That’s the waiter’s job. Let him know when he comes over.”
This place could be amazing, but until they fix their service, it’s not worth the price.