Char - Jackson

Char - Jackson 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. C

   Chelsea

   Caribbean2則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful hostess. Food was amazing. They made my experience the best
   

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2. C

   Cory VIP

   New Orleans11則評論

   1.0

   在4天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 3

   Not a great experience. The service was very rushed. The waitress hovered over our table until we ordered and then brought our dinner before we had finished our salad. I had the Ahi tuna, but I couldn’t even identify what was tuna on the plate because it was so overcooked. We also got the veal, which consisted of 3 tiny medallions and literally 3 pieces of asparagus. True to form, the waitress also wanted to know whether we were ordering dessert before we could finish our meals. Jackson deserves better than this place.
   

   Char - Jackson已在2天前回覆

   Hi Cory, thank you for taking the time to share your experience with us. We sincerely appreciate you choosing to dine at Char. Providing well-paced service and quality dishes is important to us, and it’s clear we missed the mark on both accounts during your visit. Our General Manager is reaching out to you directly to determine how we can rectify the disappointing meal. We value your feedback and hope to have the opportunity to show you a true Char experience in the future.
   

   請問這對你有幫助嗎？

3. CH

   CharlesH VIP

   亞特蘭大30則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   We were impressed with Char! The food was very good but the service was the real star of the evening. They have really stepped up their game.
   

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4. M

   Malcolm VIP

   Dallas15則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waitress was incredible and the food was amazing!!
   

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5. OT

   OpenTable食客

   Mississippi3則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Food was delicious. My server, Deja, was courteous, knowledgeable, attentive and helpful.
   

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6. W

   Wendy

   Mississippi1則評論

   5.0

   在2025年3月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Awesome! Everything is delicious! My favorite is the black eyed peas, filet, roast beef, and chicken tenders, creamed spinach,...okay okay it's all my fav!
   

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7. OT

   OpenTable食客 VIP

   San Antonio3則評論

   3.0

   在2025年3月12日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Apps were good. Entrees were okay. Broccoli was awful.
   

   Char - Jackson已於2025年3月13日​回覆

   Thank you for your recent visit to Char. I am sorry to hear that you were not blown away by your meal with us. We strive to provide each and every guest with a five-star experience, so it is disappointing to know that we missed the mark here. If you have any further details pertaining to your visit, we'd love to hear from you. We're always open to hearing feedback from our guests as to how we can improve. Thank you again for your patronage and feedback. We hope to hear from you soon.
   

   請問這對你有幫助嗎？

8. W

   Woody

   Mississippi3則評論

   4.0

   在2025年3月12日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   Took my wife for her birthday. My first time to dine at Char. My expectations were higher than the experience we received. My wife order the ribeye steak medium rare plus, however she was served a rare steak. We sent it back and within a very few minutes it was brought back and was cooked perfectly. Salad was great, fried green tomatoes were great and the pecan pie was the highlight of the night.
   

   Char - Jackson已於2025年3月13日​回覆

   Hi Woody, thank you for choosing Char for your wife's birthday celebration! We are pleased to hear that you enjoyed your overall experience with us, though I am sorry to learn that we fell short of expectations. We never want our guests leaving with anything shy of a five-star meal; I am glad you spoke up regarding the ribeye to allow us to make it right. If there is ever anything we can do to improve your experience in any way, we welcome the opportunity to rectify that while you're still dining with us! Thank you again for joining us, and we look forward to seeing you and your wife in again soon.
   

   請問這對你有幫助嗎？

9. A

   Adam VIP

   Memphis/West TN8則評論

   2.0

   在2025年3月7日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   Very unorganized, service slow, food was nothing special. Don’t recommend.
   

   Char - Jackson已於2025年3月10日​回覆

   Hi Adam, thank you for your recent visit to Char. I am so sorry to learn that you did not enjoy your experience with us, and would love the opportunity to speak with you further. Our goal is to provide each and every guest with professional service and high quality cuisine. I regret that we fell short here. Would you mind sharing your contact information with me so that we can reach out to you regarding your experience? Thank you in advance for your time. I look forward to hearing from you soon.
   

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10. OT

    OpenTable食客

    Mississippi1則評論

    3.0

    在2025年3月2日用過餐

    1. 整體 3
    2. 食物 2
    3. 服務 4
    4. 氛圍 4

    Third time going to brunch third time disappointed. First time I ordered the steak Benedict and the English muffin was cold and not toasted. The second trip I ordered the Croque madame and again cold bread, cold ham and egg was over cooked. I sent it back they corrected it The third time, today I ordered the Croque madame and again the bread was not toasted or grilled, it was cold. The meat was cold, it was a cold ham sandwich with an egg on top.I had to send it back. third strike I will not be back for brunch.
    

    Char - Jackson已於2025年3月4日​回覆

    Hello, I'm very sorry to hear this! We'd like to speak with you in more detail about your experience with us, as this is far from the level of quality cuisine that we strive to provide our guests. Would you be willing to share your contact information so that our General Manager can reach out to you directly? Thank you in advance for your time!
    

    請問這對你有幫助嗎？