Chateau-X

Chateau-X 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jayne

   London1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Absolutely fantastic meal, great service, fab staff! Will definitely be back!
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Glasgow1則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Firstly the good things - Lovely ambience and atmosphere as the waitress had put on a Sabrina Carpenter play list for lots of us attending the concert. 1 Kid asked for well done steak but it was served still very pink. However waitress was great and sorted it out straight away, she was really lovely. The steak and cheesecakes were delicious. However the bad - Fries, sauces and onion sides were cold but we ate them as had already waited a bit. We were a bit shocked when bill arrived as a £3.75 charge for table water, we were asked if we wanted this on arrival before seeing any menu. As most places give free beautiful scottish water in a refillable bottle we expected this, also we didn’t actually see the bottle being opened, it arrived open so bit wary of this practice. We also felt that the added 10% service charge was a bit much when dining with 2 kids off an already set menu with 1 drink each. So £13.85 (inc water) added to bill which was more than the steak frites dinner itself at £12.50. I understand this charge in a small restaurant when lots of adults dining and ordering many different food items and drinks etc but this was limited. Also our lovely waitress had finished by time we paid so don’t know if she got any of this. Next event we will probs stick to Strip Joint next door.
   

   請問這對你有幫助嗎？

3. M

   Mark John

   Glasgow2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Friendly and courteous staff. Delicious food and relaxing atmosphere. This makes for a wonderful dining experience.
   

   • 

   請問這對你有幫助嗎？

4. OT

   OpenTable食客

   Glasgow4則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Great service, food & atmosphere. We had Sunday lunch.
   

   請問這對你有幫助嗎？

5. B

   Brenda

   Glasgow1則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 2

   Food was cold really cold only thing that was ok was the staff
   

   Chateau-X已在6天前回覆

   Good Morning Brenda, I am sorry that this was your experience. I have shared your feedback with our team and we are going to investigate what has happened here. I will send a follow-up email to you directly in due course. If there is anything else that you would like to discuss, please email us.
   

   請問這對你有幫助嗎？

6. E

   Emily

   Glasgow1則評論

   1.0

   在2025年3月8日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Food was so average and we asked for our steak to be cooked more and came back the exact same. Service was absolutely terrible, never once asked if we needed more drinks, how the food was and didn’t even take our bill at the end, we had to go upstairs and go to someone to get our change back. Won’t be back and won’t recommend
   

   Chateau-X已在6天前回覆

   Good Morning Emily, thank you for taking the time to submit your review and we are sorry that this was your experience at Chateau-X. This falls below the standards that we set for ourselves, and if it is ok with you, I would like to call you at some point to discuss your experience and propose a resolution. I will follow-up with you privately.
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   Yorkshire5則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Visiting Glasgow and luckily came across here, booked in for dinner and the food and service were great. Highly recommended
   

   Chateau-X已在6天前回覆

   Hi there, thank you for taking the time to submit your five-star rating and review. We are delighted that you enjoyed your dining experience with us and we hope to welcome you again soon.
   

   請問這對你有幫助嗎？

8. M

   Mellisa

   Glasgow1則評論

   5.0

   在2025年3月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   First time visiting this lovely restaurant! The food is too die for and comes with friendly professional customer experience! Staff are very welcoming and just creates such a great fine dining experience!
   

   • 

   請問這對你有幫助嗎？

9. P

   Patrick

   Glasgow1則評論

   3.0

   在2025年3月1日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   Our steaks turned up before our starters then we had to eat the steak and starters arrived 5 minutes later Not great to be honest
   

   請問這對你有幫助嗎？

10. C

    Cameron

    Glasgow1則評論

    5.0

    在2025年2月28日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Cracking food. Great service. Lovely restaurant. Could it be cheaper? Couldn’t everywhere. Happy with what we had and happy to pay for it.
    

    請問這對你有幫助嗎？