- 整體 2
- 食物 4
- 服務 1
- 氛圍 2
There were maybe 17 tables and 3 servers and yet the wait time was incredibly long. We didn’t even get seated until 15 minutes after our reservation. Once seated no one checked on us for at least another 10 minutes. It was incredibly disorganized. I’m not sure if they didn’t have specific sections or what. Finally this guy asks if we’ve been helped and we said no. I think part of the confusion was that we were seated without menus. This was on v-day weekend as well so it was a busy night, but if you can’t keep up with it, then don’t book so many ppl. Anyways, we finally order and they say they’re out of what we wanted, mind you at this time it’s not maybe 8:40pm and our reservation was for 7:15pm. To be out of something and it’s not even 9 is wild! How did you not prepare for everyone? We finally order and by the time the food comes it’s about 9:15ish. So it’s been 2 hours before we even get to eat. Then a bday party of like 20 ppl come in. Now celebrating your bday is great but maybe not 29 ppl at a small venue when it’s also vday weekend and ppl are wanting a romantic vibe. Idk it just seemed odd.
The food was good. Not good enough for the wait but the best part by far. However, it’s incredibly expensive. Definitely not worth the money. I think restaurants forget that you’re also paying for the service, not just the food.
CheSa’s Bistro & Bar已於2025年2月19日回覆Thank you for this feedback. I do apologize for the wait, but as you mentioned - it was Valentine’s Day weekend. There was a wait unfortunately, as we try to accommodate everyone who wants to join us for this special occasion. We are glad the food met your standard and hope that you visit us again, perhaps during brunch.