Chevys Fresh Mex - Elk Grove

Chevys Fresh Mex - Elk Grove 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   May

   Unspecified1則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   I don’t think a steak knife with the silverware set is necessary until steak is ordered. The exposed ceiling looks a bit eerie, but the colorful decor is nice. Junior and team provided great service and good lunch options. Thank you!
   

   Chevys Fresh Mex - Elk Grove已在1天前回覆

   Thanks for the review, May! We're thrilled to hear that you enjoyed our decor and service. It's great to know that our team was able to provide you with a memorable dining experience. We appreciate your feedback about the steak knife, and we're always looking for ways to improve our guests' experiences. We hope to see you again soon at Chevys Fresh Mex - Elk Grove. Thanks again!
   

   請問這對你有幫助嗎？

2. F

   Fred

   Sacramento1則評論

   5.0

   在2025年3月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This was for my 6 yo's BD. The staff were very welcoming from the start. They did an amazing job and were very attentive. We were there beyond closing and yet no one stopped smiling or was a pleasure.
   

   Chevys Fresh Mex - Elk Grove已於2025年3月9日​回覆

   Thanks for the review, Fred! We're thrilled to hear that your family had a wonderful dining experience with us at Chevys Fresh Mex - Elk Grove. It's great to know that our team made you feel welcome from the moment you walked in and that you appreciated their attentiveness. We're also glad to hear that you had a great time with us after closing, and that the food and service met your expectations. We look forward to welcoming you and your family back soon!
   

   請問這對你有幫助嗎？

3. M

   Murillo

   Los Angeles5則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great customer service and food. I love the chicken fajitas that they serve there.
   

   Chevys Fresh Mex - Elk Grove已於2025年3月9日​回覆

   Hello Murillo, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our chicken fajitas and found our customer service to be great. We always strive to provide our guests with a memorable dining experience, and it's wonderful to know we hit the mark with you. We look forward to welcoming you back to Chevys Fresh Mex - Elk Grove soon! Best Regards, The Management Team
   

   請問這對你有幫助嗎？

4. C

   Cory

   Sacramento4則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   Valentine's Dinner at Chevys I recently visited Chevys for a Valentine’s Day dinner and had a somewhat mixed experience. Despite having a reservation, we were seated 20+ minutes late, which set a less than ideal tone for the evening. The overall energy felt a bit off, and the staff didn’t exude much personality, which could be due to a lack of professional training. I was drawn to the advertised Valentine’s Special on OpenTable, which included a champagne toast and a prefixed menu. However, the champagne was brought to us pre-poured, and no information was provided about what we were drinking, which detracted from the experience. After being seated, we were informed that the food would be another 30 minutes behind. Unfortunately, the ambiance felt more akin to a sports bar after a game rather than a romantic Valentine’s setting. That being said, the food itself was not bad, and the server was kind and attentive. As food enthusiasts, my wife and I were a bit disappointed with the overall experience, but we understand that these things happen. With a few improvements in training and ambiance, Chevys has the potential to offer a more enjoyable dining experience.
   

   Chevys Fresh Mex - Elk Grove已於2025年2月16日​回覆

   Thanks for the review, Cory. We're sorry to hear that your Valentine's Day experience at Chevys Fresh Mex - Elk Grove didn't meet your expectations. We apologize for the delay in seating and the lack of personality from our staff. We're glad you enjoyed the food and found our server to be kind and attentive. We take your feedback seriously and will use it to improve our service and ambiance. We hope to have the opportunity to serve you again and provide a better experience.
   

   請問這對你有幫助嗎？

5. M

   Melissa

   Sacramento3則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We went to Chevy’s for an early Valentine’s dinner with a group of friends. We had the Valentine’s Day special menu and the food was great and the service. We had our great server Hugo to serve us. We ask for him all the time. We love Chevy’s
   

   Chevys Fresh Mex - Elk Grove已於2025年2月16日​回覆

   Thanks for the review, Melissa! We're thrilled to hear that you enjoyed your Valentine's Day dinner at Chevys Fresh Mex - Elk Grove. It's great to know that our menu choices and service met your expectations. We truly appreciate your loyalty and look forward to serving you again soon.
   

   請問這對你有幫助嗎？

6. Y

   Yareli

   Unspecified1則評論

   5.0

   在2025年2月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The drinks were amazing and so was the food! It was my first time here and I will be coming back for sure!!! Also the server was amazing and attentive! 🩷
   

   Chevys Fresh Mex - Elk Grove已於2025年2月10日​回覆

   Hi Yareli, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our drinks and food, as well as our service. It's always a pleasure to serve a customer who appreciates our offerings. We're looking forward to your next visit. Cheers, The Management Team at Chevys Fresh Mex - Elk Grove
   

   請問這對你有幫助嗎？

7. M

   Michael VIP

   Sacramento51則評論

   5.0

   在2025年2月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Had dinner on Saturday night. I loved the light chips and the salsa was fabulous Our server was great. The food was very good. All and all, a lovely experience. Thank you
   

   Chevys Fresh Mex - Elk Grove已於2025年2月10日​回覆

   Hi Michael, We're thrilled to hear that you had a lovely experience at Chevys Fresh Mex - Elk Grove! It's fantastic to know that you enjoyed our chips, salsa, and the quality of our food. We're also glad that our service met your expectations. We truly appreciate your kind words and look forward to serving you again soon. Cheers, The Management Team
   

   請問這對你有幫助嗎？

8. J

   Jewelle Lachelle

   Dallas3則評論

   5.0

   在2025年1月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I always have a good time at this restaurant. Staff is always very pleasant.
   

   Chevys Fresh Mex - Elk Grove已於2025年1月18日​回覆

   Thanks for the review, Jewelle Lachelle! We're thrilled to hear that you always have a good time at Chevys Fresh Mex - Elk Grove. Our team always strives to provide pleasant service and we're glad you agree. We appreciate your support and look forward to serving you again soon.
   

   請問這對你有幫助嗎？

9. J

   Joshua

   Sacramento1則評論

   2.0

   在2025年1月5日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 5

   We're regulars here, but last night's experience was pretty disappointing. Our server Pedro was the worst server we've ever had in all the years we've gone here. He was pretty clueless as to our needs other than offering drink refills. We had no silverware, chips, and salsa. No tortillas for my wife and daughter's fajitas. I asked for the tableside guacamole and was given some that was made in the kitchen that wasn't how I would've liked it. So we were essentially overcharged since the kitchen guacamole is made in batches and considerably cheaper. When I brought it to his attention, he didn't do anything. I asked to speak to a female manager before we left, and she seemingly didn't care. They've been going downhill since they discontinued serving skirt steak for their fajitas and opted for cheaper sirloin. I don't anticipate us rushing back here after these shenanigans.
   

   Chevys Fresh Mex - Elk Grove已於2025年1月6日​回覆

   Thanks for visiting us, Joshua. We're truly sorry to hear about your recent experience at Chevys Fresh Mex - Elk Grove. It's disappointing to hear that your recent visit didn't match your expectations. We always aim to provide top-notch service and it's clear we missed the mark this time. We appreciate your feedback about the guacamole and the pricing. We'll certainly take your comments into consideration as we strive to improve our offerings and service. We hope you'll consider giving us another chance to serve you better. I would like to make contact with you to discuss what happened and learn more details about your visit so they may be addressed. We truly want to win you back as our guest. Thank you. Elissa Williams (916) 691-3400 Chevys Fresh Mex - Elk Grove Management Team
   

   請問這對你有幫助嗎？

10. y

    yingching

    Sacramento1則評論

    3.0

    在2025年1月4日用過餐

    1. 整體 3
    2. 食物 2
    3. 服務 4
    4. 氛圍 3

    Foods are salty and less than normal. Waiting time is short.
    

    Chevys Fresh Mex - Elk Grove已於2025年1月5日​回覆

    Hello yingching, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our food didn't meet your expectations. We strive to provide our guests with high-quality dishes, and we apologize if we fell short this time. We're glad to hear that you found our service satisfactory, and we appreciate your patience. We hope to have the opportunity to serve you again and provide a better experience. Please contact Elissa Williams at 916-691-3400 so I can hear more about your experience here and hopefully convince you to return to give us another try. We value you as a guest and will strive to win you back. Elissa Williams General Manager Chevys Fresh Mex - Elk Grove Management Team
    

    請問這對你有幫助嗎？