- 整體 1
- 食物 3
- 服務 1
- 氛圍 1
Upon making a reservation at the restaurant, we anticipated a smooth dining experience. However, upon our arrival, we were taken aback when we were only seated after a long 55-minute wait. What perplexed us even more was the fact that the table we were eventually shown to had been empty the entire time we stood waiting. Opting for the 3-course meal, our disappointment only grew as the first course failed to make an appearance. By the time the second course was finally served, a frustrating 45 minutes had passed since our belated seating. Wisps of impatience and frustration clouded our initial eagerness to indulge in a delightful meal. The very essence of our presence at the restaurant had been tainted by hues of dissatisfaction. All we wanted was to enjoy our meals and swiftly retreat from the lackluster ambiance that enveloped us, not immersed in the disappointing saga that unfolded before us. The promised dining experience was a far cry from our expectations, leaving us disheartened and yearning for a more seamless encounter. In the end, what we encountered was a narrative of unmet anticipations, culminating in a regretful lackluster saga that lingered in the aftermath of our visit.
Chevys Fresh Mex - Riverfront已於2025年2月18日回覆Thanks for the feedback, Curtis. We're truly sorry to hear about your experience at Chevys Fresh Mex - Riverfront. We understand how frustrating the long waiting time and the lack of service can be, and we apologize for falling short of your expectations. We appreciate your patience and understanding. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to serve you again and provide a better dining experience.
Chevys Fresh Mex - Riverfront Management Team