- 整體 3
- 食物 4
- 服務 3
- 氛圍 1
Lovely staff. Courteous helpful charming especially the senior staff and both the senior man and woman could not have been more charming and more helpful and open to our requirements they and their staff were all lovely.
Where I think the restaurant is badly let down is the coldness of the ambiance. It has zero atmosphere. The music played was entirely inappropriate and hardly relaxing which, if one wants music over lunch, is what one wants it to be.
The service as far as it goes is good and would be good enough for a slightly less high standard establishment but this is a 4 or 5 star hotel there needs to be more thought given to check the order not just saying yes to an order for beer but asking which beer and what size and the table needs to be wiped clean after a course is finished even if it is just wiping away a few crumbs. It felt like the staff , who were all very willing, very nice and helpful just lacked a little experience. I would like to return once they have that because once they do this could be a great restaurant , with good food, nice location, reasonable prices for the area, lovely stall this has great potential but please do something about the dull decor, what about a good original Italian painting. It’s odd because the corridor has plenty of great photographs. The restaurant was quite empty when we were there and that is killing to any business if there is not something to replace the lack of customers such as good music, good ambiance or a head waiter who makes it his business to greet the diners and make them feel important and individual without overstating his welcome. From what I saw both of your male and female senior waiters would be excellent at that.