Chinese Cricket Club

Chinese Cricket Club 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. N

   Nicky

   London10則評論

   3.0

   在2025年3月7日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   We enjoyed a set menu lunch with great service from Lucinda. We wanted somewhere where we could easily talk, and this was fine as the restaurant was not busy.
   

   Chinese Cricket Club已在5天前回覆

   Dear Nicky, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the experience at Chinese Cricket Club. The team is truly grateful for your kind words. It's wonderful to know that Lucinda and the team was able to provide to great service and that made your visit even more memorable. We can't wait to welcome you back for another great meal soon! Best regards Tom Wong Restaurant Manager
   

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2. V

   Vivek VIP

   Berkshire12則評論

   3.0

   在2025年2月26日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 2

   A very average experience…will not return…………../..
   

   Chinese Cricket Club已於2025年3月7日​回覆

   Dear Vivek, Thank you for taking the time to review your most recent experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, we appreciate if you could reach out to me via email to understand more and discuss your comments further. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Tom Wong Restaurant Manager
   

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3. G

   Gaya VIP

   London13則評論

   2.0

   在2025年2月14日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   The choice in the ala carte menu is very limited in comparison to what it was a few years back which was very disappointing. The description of the prawn dish was different to what was served and when questioned it was a vague response. There were small sharp bones in the duck spring rolls which could have been nasty if swallowed. Overall not a great experience and I would not go back.
   

   Chinese Cricket Club已於2025年3月7日​回覆

   Dear Gaya, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Best regards, Tom Wong Restaurant Manager
   

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4. J

   Julia VIP

   Orlando14則評論

   3.0

   在2025年1月30日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   We were really looking forward to trying this Chinese restaurant, it is near where we live and we’re hoping it would become a go to local Chinese. Unfortunately although we had booked the new year menu, there was no more duck available. It took 20 minutes to get someone to take our order for drinks and food . It took a further 40 minutes for any food to arrive. 3 different appetisers were on the menu, they arrived separately over a period of 20 minutes. The main course was supposed to have some rice which never arrived, despite being assured it was on its way. The ‘famous’ cricket ball dessert was sold out. The 2 different desserts we ordered just tasted of sweet cream. All the other food we ate was delicious, but I fear we won’t be back to see what the missing items are like
   

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5. N

   Nuno VIP

   London16則評論

   3.0

   在2025年1月19日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Went to this specific place for the Dim Sum, it was ok but not spectacular, there are way better options in London if you want Dim Sum and cheaper, the service was good and attentive, the drinks were on the pricey side (a tea for 1 person £8... its a bit high), the restaurant was not busy at all. Not going to repeat, again its not a negative review, but i was expecting more.
   

   Chinese Cricket Club已於2025年3月7日​回覆

   Dear Nuno, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold.
   

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6. M

   Moikall VIP

   London3則評論

   4.0

   在2025年1月5日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   We had the weekend dimsum brunch meal for £20pp. Six dishes - 18 pieces. Very good value for very good quality creative food. The tea was also good. Matcha dessert was a disappointment. Flavour sacrificed for colour & form. Service was friendly & knowledgeable however the food was brought virtually all at once which meant some of it cooled too quickly. I'd visit again but break up the order next time to slow then down.
   

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7. R

   Robin

   Berkshire43則評論

   1.0

   在2024年12月18日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   Food was iffy fatty and smelt of drains, and services was nonexistent Will not return
   

   Chinese Cricket Club已於2025年3月7日​回覆

   Dear Robin, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold.
   

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8. V

   Vanessa

   London1則評論

   5.0

   在2024年12月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We did the Din sum weekend menu The food was really tasty. The staff were delightful 😊
   

   Chinese Cricket Club已於2024年12月20日​回覆

   Thank you for this wonderful review and rating. We are glad that you enjoyed our Dim Sum Weekend menu. We look forward to welcoming you back again soon.
   

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9. T

   Tienne

   London8則評論

   3.0

   在2024年11月9日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   Slow service, got order wrong, had to repeat several times and once served no one came back, had to ask several times for bill still with dirty plates on table. Dumplings OK but not the best, £12 for noodles not acceptable. Place wasn't very busy, staff seemed more concerned with moving a room partition around than serving
   

   Chinese Cricket Club已於2024年12月1日​回覆

   Hi Tienne, Thanks for your feedback. We sincerely apologise for the slow service and the issues with your order. This is not the experience we aim to provide, and we’ll take note of your concerns to ensure better attention to detail and service in the future. We appreciate your comments on the food, and we hope you’ll give us another opportunity to improve your experience. Kind regards, Arun Narayanan Director of Food and Beverage
   

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10. R

    Robert

    London10則評論

    2.0

    在2024年11月2日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 4
    4. 氛圍 2

    Dinner at the Chinese Cricket club was a fairly soulless experience. The venue is in the Hyatt hotel and it was get echoey and didn’t feel warm or welcoming. Service was good and well paced. Food was very average and no better than you would find in any standards restaurant in Chinatown or similar. They also did not have all dishes on the menu available. Price was expensive for what we got and strangely they add a discretionary 13.5% service charge. The extra 1% makes little difference financially but is just weird that they would do this vs the more standard 12.5%. Overall not one of my better eating experiences and not one I would recommend I’m afraid
    

    Chinese Cricket Club已於2024年11月15日​回覆

    Thanks for your feedback, Robert. We're sorry to hear your experience didn't meet your expectations. We appreciate your comments on service and ambiance, and we’ll certainly take them on board. We also value your thoughts on the service charge and will review that for clarity. We hope you'll consider giving us another chance in the future. Best regards, Arun Narayanan Director of Food and Beverage
    

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