Cobb & Co. Taupo

Cobb & Co. Taupo 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Steph

   新西兰1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic! Great service and food, something for every age group! Thanks so much Cobb and Co Taupo.
   

   Cobb & Co. Taupo已在1天前回覆

   You are welcome, Steph
   

   請問這對你有幫助嗎？

2. D

   David

   新西兰1則評論

   4.0

   在4天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Food and service was good but not as good as Cobb and Co in Rotorua
   

   Cobb & Co. Taupo已在1天前回覆

   Thank you, David. Appreciate you spreading the love round the different Cobbs.
   

   請問這對你有幫助嗎？

3. L

   Lisa

   新西兰1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Terrible service tonight at cobb n co. Staff took our drinks and entrée order which was fine. That came out. Waited over half an hour longer and no one came back to take our mains order so we ordered online and paid. Said it would be 29 minutes. Over an hour later and we had to ask someone where our food was. Came out soon after. All our food was luke warm. If we hadn't of paid via the website we would of walked out. No staff came to check if we needed anything or how our meals were. Very disappointing experience. Had no cobb loaves. Got no tomato sauce with chips for burger meals. Traveled from out of town for a birthday dinner that was a big let down.
   

   Cobb & Co. Taupo已在1天前回覆

   It’s disheartening to hear about your experience at Cobb & Co., especially given the effort you made traveling from out of town to celebrate a birthday. The sequence of service issues—from the delay in taking your mains order, to the lengthy wait for food that arrived lukewarm, and the absence of staff attention is just not good enough and we will take immediate action to reduce the risk of this happening again.
   

   請問這對你有幫助嗎？

4. J

   Jade

   新西兰1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   We waited 50 minutes to get adult mains. Kids were finished well before we got ours. The waitress told us others had waited that long also. Really disappointing. Cobb and Co Taupo you need to have a limit on numbers if you can’t keep up with orders! We often dine at Cobb & Co with the kids but this visit was so bad we won’t be returning anytime soon. Wait staff looked stressed. We had to ask for everything. Don’t know if it’s due to lack of training.
   

   Cobb & Co. Taupo已在1天前回覆

   Thank you for taking the time to share your experience at Cobb & Co Taupo. We deeply regret that your visit fell below expectations and turned into such a frustrating evening, especially as a regular customer who has enjoyed dining with us in the past. Waiting 50 minutes for adult mains, while the kids had already finished, is unacceptable. We apologise for the disruption this caused to your dining experience. The feedback from our waitress indicating other guests faced similar delays highlights the need for us to review our systems and ensure we are better equipped to handle busy periods
   

   請問這對你有幫助嗎？

5. G

   Glenda

   新西兰1則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We found Cobb & Co very nice, we were made welcome, food was great. It was very handy to where we were staying. Overall - very good.
   

   Cobb & Co. Taupo已於2025年4月14日​回覆

   Thank you, Glenda
   

   請問這對你有幫助嗎？

6. M

   MEGAN

   新西兰1則評論

   3.0

   在2025年4月13日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 2

   Wasn't greeted when we got there, was just looked at, no hello or anything, literally didn't speak to me at all. didn't get any side plates with our entrees that were clearly being shared. Food was fine. Waited a long time at the counter to be able to pay at the end.
   

   Cobb & Co. Taupo已於2025年4月14日​回覆

   Sorry to let you down here, Megan.
   

   請問這對你有幫助嗎？

7. S

   Sharon

   新西兰1則評論

   3.0

   在2025年4月12日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   Still love the Cobb & Co experience. Just disappointed in staff not understanding English! The shrimp cocktail came out warm, so was consequently sent back after discussion with the owner/manager. He was very pleasant. Firstly had to ask for drinks menu, then I think we were forgotten as there was a very long delay in having our order taken.
   

   Cobb & Co. Taupo已在7天前回覆

   Thank you for this feedback, Sharon. We are sorry to let you down.
   

   請問這對你有幫助嗎？

8. N

   Nicole

   新西兰1則評論

   5.0

   在2025年4月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thanks for great food for our group. Value for money. Thanks to our server/hostess Maddy - awesome job!!
   

   Cobb & Co. Taupo已於2025年4月9日​回覆

   Thank you, Nicole!
   

   請問這對你有幫助嗎？

9. T

   Tracey

   新西兰1則評論

   4.0

   在2025年3月29日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   We were all taken back to our childhood. Food was great and loved the robot “server”. Staff were friendly.
   

   Cobb & Co. Taupo已於2025年4月2日​回覆

   Thank you Tracey. We look forward to hosting you again soon
   

   請問這對你有幫助嗎？

10. J

    John

    Newcastle1則評論

    1.0

    在2025年3月1日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 2

    They really need to get somebody who knows how to run a restaurant front of house to sort out service. NZ service is normally exemplorary. Cobb and Co in Taupo have been the exception. They have a lot of problems here to fix.
    

    Cobb & Co. Taupo已於2025年3月6日​回覆

    John, we appreciate your feedback and are sorry to hear about your experience. We take service seriously and are actively working to improve. Your insights help us identify areas for growth, and we hope to provide a better experience in the future. Thank you for sharing your thoughts.
    

    請問這對你有幫助嗎？