- 整體 3
- 食物 4
- 服務 1
- 氛圍 4
We had high hopes for this restaurant, as the decor is lovely and the hostesses were wonderful. Additionally, the comments seemed positive, which made us want to try it.
However, the service was horrible and the food overpriced. We sat at our table for at least 15 minutes, with a waitress walking past us multiple times. We had to ask someone else who was helping with water and bussing the tables if they knew who had our table. He took our drink order, finally filled our water glasses and seemed to be a server. However, it was another 10 minutes before our server, Maritza, came to take our order. Although she was pleasant, it seemed as if we were a forgotten table that wasn’t assigned or we came in between shifts. Why the waitress who was taking care of all the other tables around us, did not come over was a mystery. Maritza didn’t come back to check on us and only came back when we finished our meal. She did not acknowledge our anniversary, which had been discussed with the hostess. Our meal consisting of a pasta dish, pizza, a salad, meatballs, two drinks and the 20% tip they tack on, was quite pricey at almost $200.00, considering their portions.
Certainly, it would be worth it if the portions and service matched the price. We wondered if seating inside vs outside would make a difference. But, clearly the other server who ignored us was attending to tables so, it seems that there is a lack of teamwork and/or training of the staff. As much as we want to recommend Contessa, we cannot. We gave it 3 stars because the food was tasty and the chef and cooking staff should not suffer for what happens at the server side. It really deserved less.