- 整體 2
- 食物 3
- 服務 2
- 氛圍 3
My girlfriends and I had been looking forward to dining at Cooper’s Alley for two years, but unfortunately, our experience did not live up to our expectations. While we appreciated the farm-to-table concept and the inviting ambience, several issues made our visit disappointing.
First, the restaurant’s cleanliness was lacking. The bathroom had no way to dry our hands after washing, and we noticed dirty napkins under our table. For a place with such a reputation, we expected better upkeep.
The menu was also surprisingly limited, offering only two lunch options: a hamburger with fries or a grilled cheese sandwich with fries. To make matters worse, they were out of ketchup—an odd oversight when serving burgers and fries. Though they offered alternative sauces, it felt like a basic necessity should have been available.
Service was another letdown. Our waitress insisted on not writing down our orders but then got each one wrong in some way. Her inattentiveness made the meal more frustrating than enjoyable.
Overall, while Cooper’s Alley had a nice atmosphere and a great concept, the lack of cleanliness, poor service, and limited menu left us dissatisfied. For the price, we expected much more.