- 整體 1
- 食物 2
- 服務 1
- 氛圍 1
Racial discrimination experience! The receptionist is extremely indifferent, arrogant and rude when I called earlier mentioning my friend’s medical emergency. As we’ve tried our best to make it there and apologize for being late, the blonde receptionist in green suits still held her bad attitude towards us and judges us from top to bottom, claiming that our dress code doesn’t fit even if none of us is wearing hooded tops. Then she just left us at the front door and looked for another woman for help. When the woman in black came, she first said that the kitchen is already closed and there is no way we can have lunch there and instead of moving our appointment time, we have to reschedule everything. I asked when the next available time is and she first said it would be dinner and then after a second she said the dinner is also booked in that second, which is ridiculous and suspicious. Then she said: WE CANNOT LET YOU IN EVEN IF YOU ARE NOT LATE IN THIS. I’ve been to many Michelin restaurants and none of their staff said anything rude like that when we were in normal clothes and she cannot even say which dress code listed on website is broke, let alone I’ve informed of them about our rush from hospital to the restaurant due to the medical emergency. Then she suddenly said we can only have lunch in the bar instead of inside the restaurant, we have no choice but to follow. During our lunch, I noticed other customers coming out of the restaurant inside wearing something even more casual than us, which makes our whole experience worse. I would say the woman in black was playing with us for the whole time, and this is racial discrimination for sure. Their attitude makes us feel being treated like inferiors and they deserve neither the fame nor the price.