courier. kitchen & bar

courier. kitchen & bar 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Bradie

   Denver4則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   We hesitate to share about our experience with Courier because we don't want the secret to get out! However, everyone deserves to have the opportunity to experience what we did - AMAZING FOOD! From the appetizers to the main and through desert we were exclaiming about the tastes and wondering why it wasn't packed!? Turns out, a bunch of government conferences scheduled to visit the area have been cancelled so their attendance is down. Take advantage now!! We will be back as their new chef promises more delectable dishes on the horizon and we have every reason to believe him! Wow, what a great first visit!
   

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2. A

   Amy

   San Francisco2則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   We were not staying at the hotel but it was very busy with a conference and that seemed to impact the restaurant. They cancelled Happy Hour, we waited quite a long time for our drinks and our food was also very slow to arrive. We were overall quite rushed as we had theater tickets so it was not a great experience for us.
   

   courier. kitchen & bar已於2025年2月21日​回覆

   Dear Amy, Thank you for your feedback. I apologize for the delays you experienced. We had a large conference, which impacted our usual service and led to the cancellation of Happy Hour. I understand how stressful it can be when you have theater tickets and things don't go as planned. I hope you enjoyed the theater despite the delays. Please contact me directly on your next visit, and I will ensure you have a wonderful experience. Thank you for your understanding, and we look forward to welcoming you back. Best regards, Bryan Graham Assistant Director Courier Grand Hyatt Denver
   

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3. D

   Dana VIP

   Denver42則評論

   4.0

   在2025年2月14日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 3

   Food was excellent. Limited menu was disappointing but very happy with what we ordered (steak and salmon). We couldn’t order kids meals from our table, had to walk over and wait at their to-go counter. Service could have been better.
   

   courier. kitchen & bar已於2025年2月21日​回覆

   Dear Dana, Thank you for sharing your feedback. I appreciate your comments and understand that you would have enjoyed more menu choices. I'm glad to hear that you were happy with the steak and salmon you ordered. I apologize for the inconvenience you experienced with ordering kids' meals and for the service. We will use your feedback to strengthen and refine our operations. We look forward to welcoming you back and providing you with an improved experience. Best regards, Bryan Graham Assistant Director Courier Grand Hyatt Denver
   

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4. N

   Nicholas

   Denver1則評論

   5.0

   在2025年1月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Staff was A+! They were friendly, accommodating, and went above and beyond. Definitely would go back.
   

   courier. kitchen & bar已於2025年1月11日​回覆

   Dear Nicholas, Thank you so much for your wonderful review! Your kind words about our staff being "A+" and being "friendly, accommodating, and going above and beyond" are truly heartwarming. It is our greatest pleasure to know that our service hit the mark and made a difference in your dining experience. The best outcome for us is knowing that you plan to return, and we look forward to hosting you again soon! Warm regards, Bryan Graham Courier Restaurant Grand Hyatt Denver
   

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5. A

   Andrew

   Denver2則評論

   3.0

   在2024年11月9日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 5

   Decent food, ok service but great decor. I guess better than you would expect for a hotel restaurant
   

   courier. kitchen & bar已於2024年11月12日​回覆

   Thank you for sharing your feedback on your recent visit to Courier Bar & Kitchen. We’re pleased to hear we exceeded your expectations for a hotel restaurant and appreciate your 3-star rating. However, we strive for excellence in all areas, and I regret we did not fully meet this commitment. Your rating of 3 for our food has been noted, and I will share this with our culinary team to ensure we deliver quality and flavorful dishes. I am particularly concerned about your rating of 2 for our service. If you could provide any additional details, it would be greatly appreciated and will help us improve. Thank you again for your feedback. We hope to host you again soon. Sincerely, Bryan Graham Assistant Director of Outlets The Grand Hyatt Denver
   

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6. A

   Angel

   Indiana1則評論

   5.0

   在2024年10月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The chicken risotto is excellent! Had a wonderful server who was attentive and informative.
   

   courier. kitchen & bar已於2024年11月4日​回覆

   Dear Angel, Thank you for your fantastic review! We’re delighted to hear that you enjoyed the Chicken Risotto and found your server attentive and informative. It’s wonderful to know you had the type of experience we strive for. If you remember who your server was or can provide a description, I would love to recognize them for their excellent service. Thank you again for dining with us, and we look forward to hosting you again in the future. Best regards, Bryan Graham Assistant Director of Outlets The Grand Hyatt Denver
   

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7. T

   Tiffany VIP

   Denver3則評論

   5.0

   在2024年8月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Exceptional food service and live music. Not typical hotel dining. Courier is a quality ingredients and clever menu dining experience....adelight for dinner and breakfast and has a cozy and calm, atomosphere. The chef making eggs made the best omelettes and my 6 year old labeled them best ever. For diner, they even have a kids menu with healthy and more robust choices for kids beyond standard Mac and cheese fare (and if they want that they have that too!). Had we not stayed at the Hyatt we would not have discovered courier and will definitely be back.
   

   courier. kitchen & bar已於2024年8月20日​回覆

   Tiffany, Thank you for your positive and prompt feedback, please join us in Courier the next time that you visit Denver. We look forward to entertaining you and your family again in the future. Best Regards, CJ
   

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8. OT

   OpenTable食客

   Denver1則評論

   3.0

   在2024年6月21日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   We chose Courier because we were staying at the Grand Hyatt. It was very convenient, but service was extremely slow. Food was good, not great, and the drinks were overpriced.
   

   courier. kitchen & bar已於2024年7月2日​回覆

   Thank you for sharing your experience with us. We're glad to hear that you found our Courier service convenient during your stay at the Grand Hyatt. However, we apologize that the service did not meet your expectations in terms of speed. Your feedback regarding the food quality and drink pricing is also noted. Please know that your comments have been shared with our team for review and improvement. We strive to provide exceptional service and offerings to all our guests, and we regret any inconvenience caused during your visit. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Best regards
   

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9. OT

   OpenTable食客

   Denver1則評論

   3.0

   在2024年5月7日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   There were plenty of seats by the window, we asked to be sat there, and they refused, planning for other other larger parties to come in. No one ever sat at the open window seats while we were dining, very disappointing. I don't think it was the hosts fault, just what they were likely taught. The cost of valet at the hotel was $30, no discount for eating at the restaurant inside, so we will likely not return.
   

   courier. kitchen & bar已於2024年7月2日​回覆

   Thank you for providing feedback on your recent visit to our restaurant at the Grand Hyatt. We apologize for any disappointment caused by our seating policy and the valet pricing. We regret that we couldn't accommodate your request to sit by the window despite the availability of seats. Your comments about our valet pricing not being discounted for restaurant guests have been duly noted. We appreciate your understanding regarding our seating arrangements and will review our policies to ensure a better experience for our guests in the future. Your feedback is invaluable to us as we strive to improve our service and offerings. Should you reconsider, we would love the opportunity to welcome you back and provide you with a more enjoyable dining experience. Warm regards
   

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10. OT

    OpenTable食客

    Vancouver1則評論

    5.0

    在2024年3月29日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Good food, good drinks and good service. Nothing else to say.
    

    courier. kitchen & bar已於2024年4月8日​回覆

    We’re thrilled to hear that you enjoyed your dining experience with us! Your kind words about our food and drinks have brightened our day. Our team works hard to deliver delicious flavors and a welcoming atmosphere, so knowing it resonated with you is rewarding. We look forward to welcoming you back soon for another delightful experience. Warm regards, Bryan Graham courier. kitchen & bar
    

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