- 整體 1
- 食物 2
- 服務 1
- 氛圍 2
A disheveled restaurant, (some tables weren't set up, others had no chairs).
Ambience of an empty hall. Nice views over the gardens and the countryside.
The Sample Restaurant menu wasn't available. Instead, we were presented with what looked like a pub menu that was limited, difficult to navigate and with poor food descriptions. I ordered two small dishes one of them being a smoked salmon salad (I thought), but I was presented with smoked salmon sandwiches.
Our disappointing experience was shared with the next table of six people, celebrating a 60th wedding anniversary who commented they had to resort to pizza as they couldn't find any appealing alternative.
Members of staff were busy with a wedding next door so the service was poor to say the least.
There was no one in the restaurant looking after us while we were having dinner. When the food arrived we had to ask and wait to get some cutlery as they had forgotten it (even though the table was previously booked).
Our dirty plates were left on the table for a long time and we were offered to look at the dessert menu before the table was cleared (which we obviously didn't).
After having to wait to ask for the bill, we were asked to go to pay to the bar as they were busy setting up tables for breakfast.
All in all not a very enjoyable experience!