- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
Disappointing Experience, Will Not Return
I recently visited this restaurant with a group of 16 people, and unfortunately, the experience was far from what we expected. In Korean BBQ, it's standard to receive one set of banchan (side dishes) per person, plus free refills. However, we were only provided with four sets of banchan for our group of 16, and when we asked for refills, we were charged extra. This was not communicated to us beforehand, and we felt misled.
When we spoke to the owner about the issue, she confirmed that they charge for side dishes and also added a 20% tip on top of everything. However, this was not disclosed to us prior to the meal, and we were left to pay without arguing, as we had clients with us and didn’t want to cause a scene. It seemed like the owner was taking advantage of the fact that the majority of their customers are non-Korean locals, who may not be familiar with proper Korean BBQ dining practices.
To make matters worse, the food quality was poor, and the service was subpar. We had to grill the BBQ ourselves, with little to no assistance from the staff. The amount of meat provided was noticeably smaller than what we’ve received at other Korean BBQ restaurants.
I would not recommend this restaurant, especially for large groups. We had clients with us, and it was extremely uncomfortable to have to deal with these issues during the meal. There are plenty of other Korean BBQ spots in the area that provide better food, service, and value.