The Lakeside Restaurant serves our delicious cooked and Continental breakfast from 6.30am Monday to Friday and 7am Saturday and Sunday.
In the evening dine from our à la carte menu alongside our huge glass bay fronted window overlooking the Lilley Brook Lake. The Lakeside Restaurant caters to couples, families and business dinners. Whatever the occasion we will make sure your party is well looked after.
Our reservation wasn’t on the restaurants list as we had booked through open table. Staff had asked if we had booked at reception which we hadn’t but we waited for a table. It took 35 minutes for our two drinks to arrive and when they did they were spilt down the side of the glasses. The drinks were removed from the final bill.
DoubleTree by Hilton Cheltenham已於2024年8月5日回覆
Dear GemmaD
Thank you for your feedback. I am sorry to hear about the issues you experienced during your visit. It's disappointing that your reservation wasn't on the list, and I apologise for the wait and the mishap with your drinks.
I was glad to read that the team addressed this by removing the drinks from your final bill.
I appreciate your understanding and hope to provide you with a better experience on your next visit.
Sincerely
Glyn Walker
Operations Manager
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常見問答
目前有1位OpenTable食客評分DoubleTree by Hilton Cheltenham,平均分數為2顆星。