- 整體 2
- 食物 5
- 服務 1
- 氛圍 4
I was so excited for my first time here11/16/24 for my 29th with a party of 4. My reservation was at 10pm, I arrived at 10:05 due to being told it was a 10 min grace period & waiting on valet. Upon arrival the hostess was very aggressive & rude regarding the table not being ready talking to one of my guest. All she did was check in & he began on a tangent about how he was not about to rush other parties, he was already “being kind enough to even extend a 10 min grace period when he didn’t have to.” His tone & attitude were extremely rude unprovoked ruining my birthday mood. My party had to stand in the small waiting area 15 mins before being offered bar seats. When we got to the bar after sitting for 45 mins the hostess returned trying to my party at 2 separate tables. Showing no remove for the inconvenience. I declined, he returned 20 mins later with an alternative. Our waiter Josh did a good job taking care of us once I explained the hostess situation, outside of the hostess food was good but wasn’t hot. We felt rushed at the end valet handed off our keys, other staff cleaned up while we ate. They turned the alluring outside lights off so I couldn’t take my birthday pics. The experience was disappointing for a first time.