- 整體 2
- 食物 4
- 服務 1
- 氛圍 2
Noisy. Very.
Service unacceptable. Very hasty for us to order, to refill water asap so that bottle finish, always coming and asking if we finished the food (was food in plates), to take the plates.
At some point, during 1.5 minutes, 3 different people came to ask us if we were finished, to take our plates.
Then, we were asked to leave or move to the "bar" because the table was only for 2 hours. The "bar" was next to the kitchen counter....
Same time we were asked to leave, other tables with families that were there before us, continued uninterrupted, and after we left. I guess the rule applies only to non families...
I was asked by my friend to go to this place , that i did not know about, because it was close to her residence.
So now i am sure why i never knew about this place, because there is not much to know about. 9 years of (fine) restaurant dinning in Dubai, i do not ever remember a more stressfull experience versus my expectation.
So if you are looking for experience, forget it. If you are around and looking for a quick bite, its ok, then try the seabass , was tasty.
Duo Gastrobar - Dubai Hills已於2024年12月3日回覆Dear John,
Thank you for sharing your feedback regarding your recent visit to our restaurant. I sincerely apologize for the experience you described, as it does not reflect the level of service we strive to provide.
I’m sorry to hear that the noise levels and the pace of our service impacted your meal. Your comments about the repeated inquiries regarding your plates and the seating policy have been noted, and we will address these with our team to ensure better communication.
I hope you will consider giving us another chance to provide the delightful experience you were expecting.
If you would like to discuss this further, please feel free to reach out to me directly at +971551462848.
Thank you once again for your valuable feedback.
Best regards,
Daniil Bannikov
General Manager